Organizational Agility: Coaching Adaptive Systems in Complex Environments
Course snapshot
Prerequisites: None, although some basic familiarity with scrum is recommended
Course overview
About this course
In this advanced-level course, master the "Stance Dance" and move beyond coaching theory into active self-mastery. This course shows you how to start coaching with intent, preventing the tendency to default to autopilot in certain coaching scenarios.
Through immersive, continuous role-play scenarios and peer practice, you will learn to:
Navigate fluidly between coaching, mentoring, and teaching stances
Diagnose the root causes of team struggle and friction
Establish ethical coaching agreements and professional boundaries
Deliver non-judgmental, actionable feedback that sparks growth
Design effective training modules using adult learning principles
Create measurable professional development plans for yourself and others
Average time to complete: 8 hours
Format: Live, instructor-led.
Credential: Microcredential
Prerequisites: None. This is an advanced-level agile coaching course. Prior experience and/or knowledge in agile coaching is strongly recommended.
What you'll get: Eight hours of live learning, SEUs, and a badge to showcase your advanced agile coaching skills. Receive a two-year Scrum Alliance membership upon completing the course.
Who is this course for?
Whether you're a practicing coach looking to sharpen your presence or an agile leader ready to move from fixing to building, this course provides the hands-on lab environment you need to level up.
Consider the course for these roles and related functions:
Agile coaches and scrum masters ready to deepen their coaching impact
Product owners who want to enhance team dynamics and adaptability
Managers and leaders in complex environments fostering team growth
Agile coaches preparing to take the Certified Agile Coach exam
Anyone who wants to stop reacting on instinct and start leading with conscious choice
Course modules
- Demonstrate the ability to fluidly switch stances within a single conversation without causing confusion or breaking rapport.
Analyze challenges and conflicts that may arise in an agile coaching relationship.
Establish explicit or implicit agreements (contracting) with the client before shifting into a directive stance to ensure the intervention is welcomed and client agency is preserved.
Analyze the facilitation and coaching performance of peer practitioners to identify specific patterns of behavior, strengths, and areas for improvement.
Construct and deliver actionable, non-judgmental feedback that specifically addresses observed behaviors while maintaining psychological safety to ensure the recipient is receptive to growth.
Demonstrate the ability to fluidly switch stances within a single conversation without causing confusion or breaking rapport.
- Evaluate the severity of the struggle—distinguishing between "productive struggle" (learning opportunity) and "destructive struggle" (risk of failure)—to determine if a shift from a non-directive to a directive stance is justified.
Describe a systematic approach to working through various aspects of an Agile team to identify and debug issues.
Formulate a risk-based intervention strategy that injects specific solutions to stabilize a crisis.
- Design a personalized professional development plan that prioritizes high-impact growth areas and defines measurable steps for advancement.
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Is a microcredential worth it?
Microcredentials are a great way to continually add new skills with fast and flexible formats. Here are just a few reasons microcredential training is a worthwhile investment for you and your team.
- Focused expertise — gain specialized knowledge in a specific area
- Flexible learning — learn the way you prefer by choosing from live or on-demand learning formats
- Cost-effective — typically less expensive than certifications or degree programs
- Relevant — topics prioritized to cover industry trends and emerging technologies
- Expedient — earn a credential in hours as opposed to weeks, months, or years
- Recognizable — validated by Scrum Alliance, a globally recognized credentialing body
- Practical — build skills and knowledge immediately applicable in your role
- Stackable — combine microcredentials to build comprehensive learning pathways
Train your team!
Interested in purchasing this course for more than one person? We can help.
Upon successful completion of this course, you will be able to:
Demonstrate the ability to fluidly switch coaching stances within a single conversation.
Establish explicit ethical agreements to protect trust and client autonomy.
Distinguish between "productive struggle" and "destructive struggle" to determine when to intervene.
Deliver actionable, behavior-based feedback that maintains psychological safety.
Design a personalized professional development plan with measurable growth steps.
The Stance Dance is the ability to consciously move between roles—such as professional coach, mentor, or teacher—based on a team's immediate needs. This course teaches you how to make these shifts smoothly without breaking rapport or causing confusion.
By learning to foster productive struggle, you stop solving problems for your teams and start teaching them how to solve problems for themselves. You'll gain tools to observe dynamics objectively and provide the right support at the right time.
This is considered an advanced-level agile coaching course. Agile coaching experience, or completion of a previous Scrum Alliance agile coaching course, is recommended.
This course covers core competencies within the Capability Building domain of the Agile Coaching job task analysis (JTA), which is a key component of the Scrum Alliance CAC exam. It provides a solid foundation for those looking to build their knowledge in preparation for the exam
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Move beyond coaching theory and into the driver’s seat.