
Course overview
This course prepares you to play an instrumental coaching role in sustaining change that goes beyond surface-level improvements.
You'll explore the foundations of change management, dive into the systems and structures that shape organizations, and learn how to shift culture, policies, and leadership behaviors to support real transformation.
Key takeaways include:
- How to apply change management principles to agile transformations
- Strategies for navigating complex, interconnected systems
- Tools to assess and shift organizational culture
- Approaches to redesigning structures and policies for agility
- Techniques to foster innovation and continuous adaptation
- Coaching methods to empower clients to build internal capacity and long-term sustainability

Through hands-on learning and a real-world case study, you'll develop the skills to coach teams and leaders in sustaining agile practices long after the initial change begins.
Time: 4 hours
Format: On demand
Credential: Microcredential
Prerequisites: None
What you'll get: 4 hours of on-demand learning, and a microcredential with a digital badge to showcase your new skills. On-demand content consists of written material, including digital flashcards and real-world scenarios.

Who's this course for?
Agile coaches and practitioners seeking to deepen their change leadership skills
Scrum and agile teams involved in agile transformation
Organizational leaders aiming to foster sustainable, system-wide change
HR, finance, or operations professionals involved in shaping agile-friendly structures and policies
Change agents looking to build internal coaching capacity and support long-term agility
Anyone involved in scaling agile across teams, departments, or entire organizations

Course modules
In this module, you will explore the fundamentals of change management and its role in facilitating agile transformations.
Upon completion of this module, you will be able to:
Define basic concepts in change management and their application to agile transformations.
Identify common challenges associated with change management in agile settings.
Describe how transparency, inspection, and adaptation can support change.
Identify methods to map the current and future states of the organization.
Describe the importance of defining and measuring success in the context of agile transformation.
In this module, you will examine the principles of holistic and systemic change, focusing on how agile principles can be applied to understand and transform interconnected systems.
Upon completion of this module you will be able to:
Identify how a holistic agile approach supports the complexity and uncertainty of work.
Identify different stakeholder groups impacted by agile adoption and their potential concerns.
Describe how organizational change necessitates examining the structure, mindsets, practices, and culture of the organization.
Explain how practices and behaviors need to shift from predict and plan to inspect and adapt, from command and control to alignment and autonomy, and from imposing change to co-creating change.
In this module, you will discover how organizational culture shapes and supports agile transformation.
Upon completion of this module, you will be able to:
Describe how culture is primarily a reflection of our mindsets, structure, practices, and historical events, and how these elements interact to shape the overall organizational environment.
Describe how agile principles change an organization’s approach to delivering value.
Identify ways to build an innovation culture that encourages diversity of people and opinions, debate over no debate, and the discomfort of trying something new.
Identify guidelines to map an organization's culture.
In this module, you will explore how organizational structures and policies can be designed to support agile methodologies.
Upon completion of this module, you will be able to:
Analyze the pros and cons of a matrix structure versus a product/service-based structure within an organization.
Outline the evolution of organizational structure from matrix and siloed departments to an end-to-end value stream delivery network.
Identify how finance needs to shift its funding approach from traditional cost accounting to throughput accounting and funding value streams.
Identify how HR needs to transition from rigid, company-biased policies to more flexible, employee-focused ones.
Recognize the impact of different team boundaries (structures, policies, metrics) on desired behaviors.
In this module, you will learn how to apply agile practices to navigate and manage complex systems.
Upon completion of this module, you will be able to:
Identify how practices need to shift from predicting and planning to inspecting and adapting.
Identify ways to develop your own solutions by grasping the underlying principles instead of imitating others or their approaches without understanding.
Show how leadership behaviors need to shift from imposing decisions to co-creating solutions with their teams for greater engagement and collaboration.
Illustrate ways communities of practice anchor and grow the change.
In this module, you will develop coaching strategies that empower teams and leaders to sustain agile practices.
Upon completion of this module, you will be able to:
Describe the importance of fostering competence in others and identify different methods to accomplish this.
Identify strategies to facilitate client ownership of their learning and development journey.
List guidelines to empower the client organization to build internal capacity to manage and sustain CoPs.
Unmatched quality and scale
"Simply amazing learning experience!"
"My experience at Scrum Alliance was simply exceptional ... "

Developed by community experts
Our community is at the heart of everything we do. This course wouldn't be possible without the subject matter experts who generously share their time and talent. Join us in recognizing these individuals for helping us inspire and empower our global agile community.

Is a microcredential worth it?
Microcredentials are a great way to continually add new skills with fast and flexible formats. Here are just a few reasons microcredential training is a worthwhile investment for you and your team.
- Focused expertise — gain specialized knowledge in a specific area
- Flexible learning — learn the way you prefer by choosing from live or on-demand learning formats
- Cost-effective — typically less expensive than certifications or degree programs
- Relevant — topics prioritized to cover industry trends and emerging technologies
- Expedient — earn a credential in hours as opposed to weeks, months, or years
- Recognizable — validated by Scrum Alliance, a globally recognized credentialing body
- Practical — build skills and knowledge immediately applicable in your role
- Stackable — combine microcredentials to build comprehensive learning pathways
Train your team!
Interested in purchasing this course for more than one person? We can help.

You'll gain practical strategies for leading and sustaining agile transformation, including how to apply change management principles, navigate organizational systems, shift culture, and coach teams and leaders for long-term impact.
Coaching for Transformation is a great course for anyone who wants to level up their impact. While some familiarity with agile principles is helpful, this course is ideal for a wide range of professionals, including agile coaches, scrum masters, product owners, project and product managers, and team leaders, who want to enhance their ability to support transformation.
The course is divided into six learning modules and one case study, covering topics such as change management, systemic thinking, organizational culture, structural shifts, complexity, and sustainability. Each module builds toward real-world application.
The course includes dedicated content on coaching strategies that empower others to take ownership of their transformation journey and sustain agile practices across the organization.
This course emphasizes a holistic approach, addressing structure, mindset, practices, and culture, while focusing on sustainable change. You'll explore not only what needs to change but also how to coach and co-create change that endures.
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Build your coaching skills and guide teams and organizations to greatness.