Agile Stakeholder Engagement: Effective Communication Strategies
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Course overview
About this course
This course gives you the techniques, best practices, and ready-to-use resources to boost stakeholder engagement.
Here's what effective stakeholder engagement helps you do:
- Build trust
- Align on the path forward
- Accelerate decision-making
- Minimize revisions and redos
- Surface problems early
- Deliver maximum value
- Increase ROI
Engaged stakeholders make all the difference. When the people invested in your project are informed and involved, they're more likely to support your team and contribute to its success. Whether you lead agile, traditional, or hybrid projects, effective stakeholder communication makes your job easier and improves outcomes.
Time: 4 hours
Format: Live online
Credential: You'll receive a Northwestern and Scrum Alliance microcredential for "Agile Stakeholder Engagement."
Prerequisites: None
What you'll get:
- Practical strategies for engaging stakeholders
- Expert case studies to illustrate concepts
- Downloadable, printable, and ready-to-use resources
- Scenario-based learning to reinforce knowledge
- Two years of Scrum Alliance membership
Who should take this course?
If you lead projects in today's fast-paced work environments, this course will help you build trust with stakeholders and deliver stronger results. It's especially valuable for agile professionals, but the skills apply across roles, industries, and project management frameworks.
Ideal for:
- Product owners
- Scrum masters
- Project managers
- Program managers
- Team leads
- Business analysts
- Anyone responsible for stakeholder communication
Course modules
Module Summary
In this module, learners will work to align communication channels with stakeholders
requirements, build a stakeholder-focused communication plan incorporating key
agile events, and effectively share communication expectations with stakeholders.
Skills & High-Level Outcomes
By the end of this module, learners will be able to:
- Align communication channels with stakeholders’ communication requirements
- Build a stakeholder-focused communication plan incorporating critical agile
events and rituals and appropriate traditional project-focused communication
events - Share communication expectations with stakeholders
Take-Aways
- Communication plan template
- Resources for additional information on the topic
Module Summary
In this module, learners will gain skills in identifying, categorizing and prioritizing
stakeholders, and learn the communication requirements for various stakeholder
categories to ensure project success.
Skills & High-Level Outcomes
By the end of this module, learners will be able to:
- Identify and categorize stakeholders
- Prioritize stakeholders based on their potential impact on the project
- Identify the communication requirements for different categories of stakeholders
Take-Aways
- Stakeholder Register template
- Power-Interest Grid template
- Resources for additional information on the topic
Module Summary
In this module, learners will gain an understanding of agile values and principles with
a focus on communication, compare these practices to traditional project management
methods, explore common communication channels and events in agile projects, and
learn best practices for involving stakeholders in critical events.
Skills & High-Level Outcomes
By the end of this module, you'll be able to:
- Define the communication-focused agile values and principles
- Explain how agile communication principles and practices differ from those used
in traditional project management - Describe typical communication channels / events used in an agile project
- Define best practices for incorporating stakeholders in critical events
Module Summary
In this module, learners will work to align communication channels with stakeholder
requirements, build a stakeholder-focused communication plan incorporating key
agile events, and effectively share communication expectations with stakeholders.
Skills & High - Level Outcomes
By the end of this module, learners will be able to:
- Align communication channels with stakeholder’s communication requirements
- Build a stakeholder-focused communication plan incorporating critical agile events and rituals and appropriate traditional project-focused communication events
- Share communication expectations with stakeholders
Module Summary
In this module, learners will gain skills in sharing progress and issues using various
agile tools, learn to resolve communication breakdowns, adapt to stakeholder
feedback and changing requirements, and identify improvements in communication
practices based on feedback from retrospectives and other feedback loops.
Skills & High - Level Outcomes
By the end of this module, learners will be able to:
- Share progress and issues using status dashboards, product backlog, sprint backlog, burndown charts, and release plans
- Define the steps in resolving a communication breakdown
- Deploy strategies for adapting to stakeholder feedback and changing requirements
- Identify improvements to communication practices based on comments received during a retrospective or other feedback loop
Module Summary
By the end of this module, learners will be able to:
- Reflect on their pre-course responses
- Download an Agile Stakeholder Engagement toolkit with resources and templates
Scrum Alliance + Northwestern University
Practical training from trusted leaders, built for today's agile workplace.
What this means for you:
- A reputable credential backed by two trusted institutions
- Actionable strategies grounded in agile thinking and organizational science
- Skills you can apply immediately on agile, hybrid, or traditional projects
- Designed for experienced professionals ready to lead with influence
Unmatched quality and scale
"Simply amazing learning experience!"
"My experience at Scrum Alliance was simply exceptional ... "
Is a microcredential worth it?
Microcredentials are a great way to continually add new skills with fast and flexible formats. Here are just a few reasons microcredential training is a worthwhile investment for you and your team.
- Focused expertise — gain specialized knowledge in a specific area
- Flexible learning — learn the way you prefer by choosing from live or on-demand learning formats
- Cost-effective — typically less expensive than certifications or degree programs
- Relevant — topics prioritized to cover industry trends and emerging technologies
- Expedient — earn a credential in hours as opposed to weeks, months, or years
- Recognizable — validated by Scrum Alliance, a globally recognized credentialing body
- Practical — build skills and knowledge immediately applicable in your role
- Stackable — combine microcredentials to build comprehensive learning pathways
This course equips you with the tools to identify, prioritize, and communicate more effectively with stakeholders, whether you're leading an agile, hybrid, or traditional project. You'll learn proven stakeholder management techniques to build trust, align expectations, and keep projects moving forward.
In agile environments, continuous stakeholder engagement is key to delivering value and avoiding costly rework. This course helps you foster open dialogue, maintain alignment, and use agile events and artifacts to keep stakeholders informed and involved throughout the project lifecycle.
Agile communication emphasizes transparency, fast feedback, and ongoing collaboration. You'll explore how agile teams use events, artifacts, and lightweight communication strategies to stay aligned with stakeholders, and how you can adapt those practices across any project type.
While the course is grounded in agile principles, it's designed for all project leaders who want to enhance their stakeholder communication and engagement skills. Whether you're managing agile, traditional, or hybrid projects, the course offers practical strategies you can apply right away.
By the end of the course, you'll be able to manage stakeholder relationships with more confidence, communicate more clearly across teams, and reduce misunderstandings that lead to project delays. You'll gain agile communication skills that strengthen your project management approach in any setting.
Have additional questions?
Enroll today!
Learn how to communicate and collaborate with stakeholders so you can deliver more value and become a modern project leader.