Manoj Tharakan

Manoj Tharakan San Jose, CA  (408) 596-0451 M  [email protected] Professional Summary Highly motivated, seasoned Engineering Leader with the ability to establish relational connection between company vision and strategy through to solution execution with a high degree of customer focus and practical approach. Direct experience in building and leading high performance global engineering teams (currently 200 strong) with embedded solutions, architecture, development and QA functions. Also managed operations teams and partnered closely with corporate PMO and RMO offices. Vast experience through tenures at a mix of internet pioneers like CyberCash, established industry leaders like Cisco and DEC, and early stage startups like DMI, ePeople and Escalate. Vast exposure over many years to major software engineering technology shifts, development methodologies and business model shifts. Expert knowledge in software licensing, payment systems, security, cloud distribution, SaaS Billing, security, Oracle Applications, digital supply chain domain. Key Strengths Complex Business Problem Solving  Global Delivery and Offshore Delivery Models Strategic Planning and Long Range Roadmaps  Budgeting and Forecasting Vendor Management, Vendor Selection - RFP  Team Management and Training  Mentoring Performance Management and Appraisals CIO Reviews  Quarterly Business Reviews  Service Reviews Large Company Transformation to Agile  Business Model Shifts Acquisition Integration  Divestiture  Software OEM Models Key Milestones • Led 200 strong global teams with an investment portfolio of over $40 million annually. • Led key initiatives around company transformation in the software business. • Winner of Cisco IT Manager of the Year Award - 2012 • Winner of company-wide Teamwork Across Cisco Excellence Award • Winner of company-wide DMAIC Cisco Software Quality Award • Frequent Industry speaker and Customer Advisory Board Member - Akamai Edge 2015, 2011 – Boston, Miami, Panelist on IOT and Software Monetization • Customer Meets Cisco Live Events – Orlando, San Francisco, San Diego • Interview on Software Monetization published on TMCNet - http://software-monetization.tmcnet.com/articles/417841-ciscos-view-software-monetization-transformation-its-not-just.htm • Featured, CNBC Asia, 1998, profiled on TV’s IT Show; Asia in the Rising Star of the Week Professional Experience Senior Manager, Cisco Systems, San Jose CA 2010-Present (IT Program Manager, Cisco Systems – 2005 – 2010 IT Engineer 2002 – 2005) Current Responsibility includes: • Cisco Wide Service Owner (GM Responsibility) for Software and Subscriptions Lifecycle Management and Software Fulfillment Business System Services • Implemented strategy for end-to-end Cisco Monetization Framework supporting in excess of $8 billion of software revenue. Directly responsible for solutions architecture, client engagement, and PMO for cloud and software IT. • This includes Cisco’s Licensing Framework to support new software business models, channels enablement, and customer-facing support processes and systems. • Responsible for Cisco’s Subscription Billing Platform used to bill all Annuity Business models including the $1 billion WebEx SaaS business. Solution responsibilities for Provisioning Orchestration, Mediation, Bill, Rating, Sales Compensation, Billing Assurance and Invoice generation. • Implemented company-wide electronic software distribution framework using best of breed cloud providers, addressing all needs of tax compliance, exports and internal informational security teams. Currently 96% of all software delivered electronically reducing Opex of at least $15 million annually. • Manage software supply chain backend of Cisco Key Systems that include software licensing, physical software media supply chain, systems software entitlements and documents, software royalty management system and electronic software distribution. • Involved in M and A activities for Tandberg, Whiptail, Scientific Atlanta, OpenDNS, Acano, SourceFire, among others. • Change Agent in transforming Operations to Agile Delivery Methodology – involved in several technology shifts, data center strategy, extending the cloud where necessary. • Managed a global delivery team (U.S., India, China) of over 200 staff in four time zones. Annual financial planning, quarterly planning; monthly close; budget management of up to $40 million annually. Conducted vendor selection via RFP processes, quarterly business reviews with key vendors, roadmap discussions with product vendors. • Delivered Quarterly CIO Reviews, business reviews and program readouts as necessary. Software Engineer, Escalate, Redwood Shores, CA 2001 Integration of a German Payment Processor, Pago, into ECOS. Support was added for multiple payment options - Credit Card, Direct Debit, Cash On Delivery, Pay Box and Invoicing. Senior Software Engineer, ePeople Inc., Mountain View, CA 2000-2001 Architected and implemented the e-commerce portion of the website, and a secure entitlement mechanism for entitled customer support. Software Engineer, Digital Market Inc., (Agile, now part of Oracle) Sunnyvale, CA 1999-2000 Support for EDML fields into the Agile Buyer Quoting process (RFQ). Rebranding Digital Buyer - post acquisition. Member, Technical, CyberCash Inc. 1997-1999 CyberCash implementation of the SET protocol for the wallet system and merchant system. Senior Software Engineer, DEC, Bangalore, India 1996 Administrative exchange mail-based workflow software called TeamRoute. Maintenance of digital Unix Shells and Utilities component. Software Engineer, Accord Software and Systems, Bangalore, India 1994 -1995 Porting and Testing of a Real Time Kernel to Analog Devices - ADSP 21xxx range of floating point processors. Education • BS, Computer Science, UVCE, Bangalore, India • Masters Certificate Course in Project Management, George Washington University, Washington DC REFERENCES AVAILABLE UPON REQUEST