Mark Carroll, SPC6, PMP, PMI-ACP, RTE6
My certifications
About
Experienced Senior IT & Agile Project Manager with established track record of innovative and complex problem solving. Proven record for being adept at building cohesive, collaborative teams and leading the members through the formal stages of development. Engaging presenter skilled at understanding the audience's needs providing valuable tools for success that drive immediate results.
ACCOMPLISHMENTS
► Value-driven IT manager with 14 years of project experience who interfaces with stakeholders determining the most critical time-sensitive and urgent needs.
► Fabricates strategic solutions & develops targeted deliverables improving workflow while executing quality assured performance.
► Led enterprise-wide effort to encrypt 100% of all company data, data-at-rest along with data in transit, with advance firewall security and content filtering.
► Spearheaded a continuation of operations and disaster recovery plan to minimize downtime and increase restore time to under 24 hours, capable of managing over 48 terabytes.
► Established offsite backup using point-to-point connection to three alternate locations (Washington, Chicago and San Jose).
► Managed eSign project with eOriginal in establishing digital signature. Realized over a 90% net increase in new online membership and insurance applications.
► Arbitrated with corporate partner CIGNA, over $50 billion in assets, achieving highest HIPAA and PII compliance standards.
Experience and services
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Career history
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (ScrumMaster)
- 1999-03-01 - 2016-02-01 - WAEPA (IT Director)