Charles Gallagher

A Certified Scrum Professional who facilitates agile scrum while removing impediments for the team so the team is able to deliver the sprint goal. A Certified Product Manager / Owner representing the line of business, delivering intent, prioritizing backlog and creating road maps. A Certified Usability Analyst who conducts independent research, analyzes real user behavior and works with user interface designers, product managers and engineers to improve Capital One Canada’s product features and develop new ones. A Learning Technology Specialist who is a versatile and integral member of a team that is responsible for leading initiatives, and maintaining, enhancing, and troubleshooting the learning systems and integrated learning solutions at Capital One University. Seasoned technology individual experienced with diverse web technologies and the Android mobile platform technologies, working with system vendors, IT and client relationships. An excellent communicator with an ability to work with everyone throughout the organization ensuring an optimal customer experience. A veteran high school teacher with experience preparing lesson plans and evaluating student performance, using various media, managing classroom discipline, coaching athletics and cooperating with faculty, staff, and parents. Additional work experience includes assisting in pharmaceutical studies in a medical setting.