Susan McIntosh has been actively involved with scrum and agile frameworks since 2007, at eBags, Colorado Housing and Finance Authority, Sogeti, Nordstrom, and MortgageCadence. As an experienced developer, scrum master, and coach, she is able to help other developers and technical staff identify the benefits of the agile process, and ride the bumps of change to a more efficient process. In addition to Scrum, Susan has trained teams and organizations on the principles and practices of kanban, and used lean practices to help scale agile across an organization. Susan has used multiple applications to track agile progress, including Trello, TFS, Rally, and Jira. She is adept at measuring success through delivery, quality, customer satisfaction, and team satisfaction. Susan focuses on building high performance teams, using agile coaching, facilitation, leadership, and compassion.
April 2016 - Present, , United States
Scrum Master and agile coach. Working with multiple teams on providing efficient, quality-focused delivery.
Nordstrom, Scrum Master
November 2014 - March 2016, Centennial, CO
Scrum Master for teams working on applications on credit management. Assisted with scaling as well.
Sogeti, Manager Consultant
August 2011 - June 2014, Greenwood Village, CO
Provide IT services to clients. Focus areas include agile project management (coaching, Scrum Master), application development (.Net and web-based applications).