- Proven track record of managing complex projects to successful, on-time delivery.
- Engages collaboration across business unit boundaries to prevent roadblocks and build sustainable business processes.
- Co-author of the popular 2nd edition of The Practice of System and Network Administration (Addison-Wesley, 2007) and The Practice of Cloud System Administration (Addison-Wesley, 2014)
Detailed and exacting leader of project or response teams, providing fluent translation between management, engineering, and IT. First 14 years in hands-on Unix & Internet IT, second 14 years in project/team/program management.
Virtual.Net Inc, Owner
April 1993 - Present, Sunnyvale, CA, United States
Strategic consultancy with an emphasis on bringing mature IT/IS practices ("best practices") to startups and fast-growing companies. We solve difficult deployment problem, and refactor troubled projects, for firms of any size. Highly networked and able to draw on solutions from many recognized experts. Incorporated after over a decade as a successful sole proprietorship.
Linden Research, Program Manager
January 2008 - April 2010, San Francisco, CA, United States
Built internal cross-functional teams and worked with key vendor partners to bring Second Life Enterprise from internal tool to fully released product. Total of 2 weeks slip on 18 months of development and 4 releases, with a geographically dispersed team in SF, MV, Seattle, and Singapore. Engineering liason to key customers as part of early engineering trials. Gradually transitioned team and project sponsor into agile process (scrum).