Work experience
British Council, Product Owner
February 2013 - Present, London, GB
Activities: attending meetings such as stand ups, sprint planning, retrospectives and demos. Communicating the goals and vision to development teams and progress to stakeholders. Backlog Grooming: ordering and maintaining the product backlog based on business value and ROI. Achieved by holding regular meetings with stakeholders and project board members. Business Analysis: creating user stories, writing acceptance criteria. Breaking large epics down to a manageable and workable size for development teams. Bug tracking: management of bugs raised against the product, understanding and evaluating the risk and then prioritising based on this. Ownership: accepting or rejecting work delivered by development teams. Demoing the product back to clients and stakeholders for feedback. Managing workload of up to 12 developers and testers across 2 teams
NBC Universal, Digital Client Support and Project Manager
June 2010 - February 2013, London, GB
Project Management: gathering requirements for feature developments, leading sprint planning, daily scrums and prioritising backlog. Positioned between the development and global marketing teams, managing workload of up to 5 developers. Site Management: new site setup and on-going configuration, this was across 32 websites of 6 different brands in 19 markets and 14 languages. 3rd Party Management: working with external service providers being the first point of contact (design agencies, video solution providers, newsletter agencies, advertisement agencies). Client Support: supporting international teams of up to 30+ editors and marketing managers. Training editors on the Drupal CMS site and features, including developing training materials. QA/Testing: – regularly checking website and features, creating bug tickets and signing off on completed tickets.