Ngoc Dang

(Jade) Ngoc L. Dang

Certified Scrum Master with over 3 years of experience as a servant leader and coach for teams on a complex, large, multi-site development project.

• Led two high performing scrum teams simultaneously through the organization’s Agile Transformation
• Facilitated teams with:
  • working agreements
  • planning sessions
  • daily standups
  • demos
  • retrospectives
• Coached teams on how to:
  • break down user stories
  • estimate work
  • unblock themselves whenever possible
  • focus on quality
• Spearheaded ideas for program improvements:
  • CI/CD gating tests
  • impediment removal process
  • customer support model