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Mimi Nguyen

Indianapolis, IN

About

Title: Director, Services Operations
Mimi Nguyen I am a tinkerer, a results-oriented leader, and always trying to figure out how we can make our products, business, and lives better. Agility principals are at the core of how I execute both professionally and personally. It provides me the foundation to experiment to find the best path and the best results for problems I'm given to solve. I've held many agile roles for the company, formally and informally. For several years, I managed a large portfolio of business intelligence products as a Sr. Product Manager. From there, I transitioned into a role that coached and transformed a traditional waterfall organization as the PMO lead. This role required me to facilitate as a scrum master, product owner, or coach depending on the team and project dynamics. Now, as the Director of Services Operations, I've influenced the training and certification of over 70 scrum masters and 25 product owners in the organization.

Experience and services

  • Career history

    • 2014-09-01 - present - Interactive Intelligence (PMO Lead)
    • 2011-04-01 - 2014-08-31 - Interactive Intelligence (Sr. Product Manager)