Oracle, Senior Manager
January 2011 - Present, Bangalore, India
Working as Senior Manager in Software Engineering Excellence group at Health Sciences Business Unit, Oracle, Bangalore, India
Implementing SCRUM practices in almost 5 product teams
Working on process improvement, metrics, parametric estimation and project management tool imeplementation
Microsoft, Senior Program Manager
August 2012 - December 2010, Hyderabad
TSP Coach and SCRUM Coach for COE (Centre of Excellence – Line of Business) and launch & coach projects based on PSP/TSP and SCRUM frameworks.
SPOC for India Senior Management and participate in 6 COE management business review (MBR) for process implementation and scorecard indicators trends.
Implement ITIL process in Support Engineering projects. This includes metrics analysis, participate in management reviews and part of Major Incident Management resolution team.
Impart training to on-board team members and existing project team members in Organization SDLC methods and PSP/TSP & Scrum frameworks.
Plan for audit across the organization and ensure the compliance of process across the organization by helping projects to close the NCRs (Non-Compliance Reports). Perform audit in projects based on TSP/PSP and best practices and help them to improve the process
Drive process improvement across the organization by leading the Engineering Excellence team consists of Practitioners, TSP coaches and representative from management. Some of the process improvement initiatives turned out to be Six Sigma Green belt projects.
Intel, Quality Manager
January 2004 - August 2006, Bangalore, India
Worked as CMMi & XP Coach for GAR (Greater Asian Region) projects in India, Philippines, Malaysia, China, Singapore, Hong Kong, and Japan sites and implemented process based on CMMi Level 3 (continuous representation) and XP frameworks.
Perform part time auditor role and audit projects based on QMS – CMMi Level 2 process. Worked with projects to close their NCRs and improve the process.
Worked as global SEPG team member and define & improve process across the organization for 5 process areas, namely RM, CM, PP, PMC, and SQA in CMMi Level 2 as part of Continuous representation.
Analyze the project metrics and review the indicators with senior management
Delivered training to onboard team members and existing project team members in QMS, Requirements Engineering, Estimation techniques and XP practices across the GAR locations.
Mphasis, System Engineer (Process)
June 2000 - December 2003, Bangalore, India
Define processes (QMS) for Mphasis as part of SEPG team based on CMM, CMMi Level 5 and ISO 9001:2000 frameworks. Implemented these processes in various projects which include training, mentoring, auditing, and metrics analysis. I reported to Quality Head, Mphasis – Bangalore, India
Participated as a SEPG FAR member for IDR (Initial Document Review) and CAQ (CMMi Appraisal Questionnaires) in the CMM Level 5 assessments, CMMi Level 5 certification appraisal
Worked as Quality Assurance Lead for BMC ODC and its projects. Tailor the QMS and arrive project hand book (PHB) for BMC ODC and successfully implement these processes and apprised in CMM and CMMi level 5 assessments.
Mentor and guide to use the statistical techniques, process improvement strategy and coaching strategy at BMC ODC and other Mphasis LOB Units.
Participate in project process reviews for BMC ODC and worked as process champion for BMC, USA and Mphasis to improve the BMC Products.
Abhirami Computers, Customer Support Engineer
April 1989 - May 1993, Salem, Tamil Nadu, India
Sales and service of PCs and Computer accessories