Technology, Operations, Ai-OA, Project Management, Security, & GRC (CISSP, ITIL 4, CSM)

Professional Statement: 20+ years industry experience in business technologies, operations, and security - directing, implementing, and managing Tech & DevOps solutions focused on best practices, SMART objectives, process maturity, and scalable project / team success.

Summary: Extensive, hands-on career in business technologies, leadership, governance, and special projects management among a range of industries (e.g. technical operations, healthcare, manufacturing, service, municipal) in Fortune 50’s to start-up. Directed numerous teams, held change focused Leadership roles, implemented business innovations, IT restructuring, Ai readiness and orchestration, and special project launches impacting bottom line revenue using proven frameworks, best practices, and least technical debt.  Currently working through MBA path in Project Management.

Portfolio Request: https://forms.microsoft.com/r/555D33TeEK 

UNIQUE INDUSTRY EXPERTISE

• Servant Leadership, Management, Team Design, Mentorship, and Training (EOS, Paired Learning, Collaborative Retention)
• Business & Project Management, Merger & Acquisition (PMI-PMP, Agile, LEAN, Six Sigma)
• Information & Cyber Security / Physical Security / Best Practices (ISO/IEC 27000, NIST SP-800, ITSM / ITIL)
• Governance & Compliance / Policy & Change Mgmt (CMMC, POAM, SSP, HIPAA, PCI-DSS / SOC / FERPA)
• Ai & Automation / Process Orchestration / Business Intelligence (BI) / Data Driven Solutions
• Enterprise Technologies / Datacenter Management / System & Network Architecture / Config Mgmt
• Software / Hardware / IoT Development, Web Technologies, & IP Focused Design (CI-CD, XP, FDD, DevOps, Scrum)
• Proposal / Grant / Services Contracting in Government, B2B, and Public Sectors
• Contract Negotiation / Product, Vendor, & Service Mgmt / Sales & Marketing

EDUCATION / CERTIFICATION / PROFESSIONAL TRAINING

• BACHELORS IN BUSINESS & PROJECT MANAGEMENT: Ferris State University 2024 > MBA Project Management, 2026.
• CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL (CISSP): Cyber / TechOps Security and Mgmt – ISC2
• ITIL 4 FOUNDATIONS - ITSM CERTIFIED:  ITIL 4 Certified Foundations – PeopleCert/Axelos
• CERTIFIED SCRUM MASTER (CSM): Scrum Alliance – Brett Palmer
• GOOGLE PROJECT MANAGEMENT CERTIFIED: Google Agile and Project Management (240 hours) 
• EOS / L10 LEADERSHIP FRAMEWORK: Entrepreneurial Operating System – Gino Wickman
• MICROSOFT CERTIFIED PROFESSIONAL (MCP +I): Server, AD, Exchange, SQL, TCP/IP, Workstation 
• PMI AGILE CERTIFIED PRACTITIONER (PMI-ACP): Currently in process, completion set for summer 2026

RELATED SKILLS & KNOWLEDGE

• Project Management Design & Implementation: Microsoft Project / Planner / Loop / Excel, 365 Project, Asana, Monday, Jira, ConnectWise.
• Governance, Compliance, Adherence: CMMC 2.0, POAM, SSP, Config & Matrix Mgmt, SOP, Technical Wiki, Technical Operations, Business Continuity, ERP & Disaster Recovery, Risk Management, information classification and categorization, response and process orchestration.
• iOS and Android Mobile Application Development and Direction
• SaaS Platform and Microservice Business Process Integrations: ConnectWise, SalesForce, ServiceNow, Twilio, Sendgrid, Google Workspace, Microsoft Azure / Dataverse / Power BI / Power Apps, Odoo