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Eric Tucker


Agile Coach, Solutions IQ

Location: Boston, MA/USA


Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner



I have used Agile frameworks dating back to 2004.  Initially the purpose was to streamline the creation of a SaaS enterprise content management and ecommerce platform for Stellio, LLC.  Following a successful launch and several follow on releases, the product did well in the marketplace until approximately 2008, when external factors limited Stellio's success.

I was hired by Harvard Business Publishing in 2011 as a Senior Project Manager and began to lightly use Scrum in the construction of the Breakthrough Leadership software application.  I became a certified scrum master in August 2012, and a certified scrum product owner in November 2012.  Harvard Business Publishing then hired to come in and coach our teams in an effort to make us "high performing."  With the knowledge gained through certifications, on the job experience and with the expert coaching provided, we started a complete rebuild of the company's flagship product, Harvard ManageMentor.  The product is SaaS in nature so there will be continual improvements made to the product over its life.  The official launch is September 15, 2014.  Scrum was Agile framework used for the life of the initial development.  The project has been a success.  The end product has met and in some cases exceeded stakeholder expectations, and the number of defects is extremely low.

Recently I successfully passed the PMI-ACP examination.

I then moved on as a W-2 contractor for The Eliassen Group.  Through Eliassen I worked at State Street in Boston as an agile coach for a little over 2 years. During my time at State Street, I coached well over 30 scrum teams, coached SVPs at the program level, mentored countless scrum masters and product owners, and conducted several full day training sessions.  Topics included agile basics, scrum master, product owner and user story writing.  I also established several communities of practice.

In January 2017 I left Eliassen and State Street to become an agile coach with Solutions IQ.  I am currently serving as an agile coach and trainer for a financial services company in downtown Boston.

Work experience

Solutions IQ, Agile Coach
January 2017 - Present, Boston, MA, US
Coaching at a financial services company in Boston. Coaching scrum teams, individuals and management. Also engaged in multi-day training sessions.

State Street Bank, Agile Coach
April 2015 - January 2017, Boston, MA
In this role, I coach multiple scrum teams simultaneously. I stand up new teams, train them on the scrum framework and coach agile behavior consistent with the agile manifesto. I coach developers on team dynamics, pair programming, knowledge share and teamwork. I coach product owners about creation of useful stories, backlog prioritization, role in ceremonies and how to act within the boundaries of the product owner role. I coach scrum masters on facilitation techniques, servant leadership, conflict resolution, how to identify impediments and resolve them and how to identify possible coaching opportunities within the team.

Harvard Business School Publishing, Senior Agile Project Manager
August 2011 - April 2015, Watertown, MA, United States
Served as Agile Project Manager on Breakthrough Leadership software project. Served as Scrum Master on rebuild of Harvard ManageMentor version 12. Served as representative on transition team comprised of 4 individuals. Goal of the team was to evangelize the agile culture throughout the company.

Stellio, LLC., Managing Director
July 2001 - August 2011, Cambridge, MA, United States
Run the company.


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