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Christine Novello


Associate Director - Enterprise Agile Coach

Location: Phoenix, AZ


Certified Scrum Professional
Certified ScrumMaster


Groups I belong to

Agile NYC

NYC Scrum User Group


Christine Novello, CSP CSM SPC - Summary Biography

I am a dynamic and driven agile coach and trainer, and I leverage my 30+ years of multi-disciplinary experience to guide individuals, teams and enterprises clients and teams in the adoption and practice of agile/lean tools and techniques for product development and management.  
Tapping my broad experience across the technology spectrum, I am equally at home with all digital product development practitioners, including software development, UX/UI design, testing, technology/operations and product owners.  In fact, I’m an experienced coach and trainer for technical and non-technical teams and practitioners alike.  My keen observational skills, teaching experience, and practical coaching style have made me successful coaching both new teams in lean/agile practices and in guiding experienced teams toward performance gains. My goal is establishing trust and building winning, high performance teams.  My passion for Agile/Lean is infectious, and my confident and direct communication style breeds an atmosphere of transparency and clear understanding.  
I have experience in a number of industry verticals, including Education, Retail / E-Commerce, Beverage, Hospitality, Financial Services, Consumer Products, Telecommunications, Entertainment and Media.  My certifications include:  Scaled Agile Framework (SAFe) Program Consultant (SPC), Certified Scrum Professional (CSP), and Certified Scrum Master (CSM);  I’m also studying toward the ICF Professional Certified Coach (PCC) credential.

Work experience

Cognizant, Agile Program Manager and Agile Coach
May 2015 - Present, Teaneck, NJ, US
Christine coaches and guides large-scale agile programs for large enterprises, and provides training for new and experienced Agile/Scrum practitioners alike.

InRhythm, Senior Enterprise Agile Coach
July 2014 - March 2015, New York, NY, US
Christine is a Senior Enterprise Agile Coach, working with enterprises, programs and teams to apply and improve their use of agile and lean techniques.

Valtech, Principal Consultant / Agile Coach
March 2014 - June 2014, New York, NY
Christine Novello is a Principal Consultant in Valtech’s Agile Transformation practice, where she brings over 25 years of multi-disciplinary experience to bear to guide clients and teams in the adoption and practice of agile/lean tools and techniques for product development and management.

Kaplan Test Prep, Scrum Master / Senior Project Manager
August 2010 - March 2014, New York, NY, United States

As Scrum Master for the Graduate Student Technology team, I coached and guided a multi-layered program of 8 agile work streams, delivering student facing and faculty enabling technology related to delivering the graduate school preparatory products for Kaplan.  I was the Scrum Master for this team since its inception in July 2011.  


Simultaneously, I worked to evangelize Agile techniques throughout the organization, and organized (or "stood up") a total of 9 different agile work teams, coaching both technical and non-technical teams in the use of Agile techniques to improve their outcomes.  


Previously, I also served as Scrum Master for the Pre-Enrollment Student Services technology team and the Compliance technology team.  In both cases I worked to organize ("stand up") and coach new teams in the adoption of scrum.  


Before Kaplan's transformation to an Agile/Scrum based culture, I worked as Senior Project Manager within our PMO, delivering a variety of projects using traditional project management techniques.  

Dolce Sarde, Inc.,
April 2006 - December 2010, Greenwich, CT, United States

Dolce Sarde identfied and imported collector quality artisinal wines from Italy, with market introduction into key on-premise (restaurant) and collector markets in the US.  

Monroe College - King Graduate School, Adjunct Professor
September 2007 - August 2010, New Rochelle, NY, United States

As Adjunct Professor in the King Graduate School of Business, I developed and delivered Management and Marketing courses for the Monroe College MBA program, using both clarroom and online instructional methods.  Courses developed and taught included:  Project Management, Negotiation, Business Strategy, Strategic Marketing, and International Marketing.  

Legg Mason/Citigroup Asset Management, Vice President, Program/Project Manager
July 2004 - March 2006, Stamford, CT, United States

Managed software development teams in the creation of websites and online tools in support of Distribution and Institutional Marketing teams within Citigroup Asset Management.  Piloted the use of XP techniques and iterative development, a bit ahead of the curve; after we were unable to obtain compliance support, these practices were curtailed in favor of a more traditional approach.  

Barnes &, Vice President, Web Development
March 1999 - November 2001, New York, NY, United States

Led the software development team responsible for catalog, search, and order processing, the B2B / Institutional technology team, as well as the Project Management/PMO.  


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