ARLEN BANKSTON is an industry leader in the application and evolution of Agile software development processes such as Extreme Programming (XP) and Scrum, as well as process management methodologies such as Lean, Six Sigma and BPM. He is a Certified Scrum Trainer and Lean Six Sigma Master Black Belt. He also has thirteen years of experience in product design and management, focusing on aspects of user experience such as information architecture, interaction design and usability to develop innovative products. Arlen has led Agile and Lean deployment and managed process improvement projects at diverse clients such as NBC Universal, CNBC, Capital One, T. Rowe Price, Freddie Mac, and the Armed Forces Benefits Association. Arlen’s recent work has centered on combining Lean principles and methods with Agile execution to dramatically improve both the speed and quality of business results. He has also led the integration of interaction design and usability practices into Agile methodologies, presenting and training frequently at both industry conferences and to Fortune 100 clients.