Jesse (Gorsuch) Thompson


Release Manager

Location: Orlando, FL


Certified ScrumMaster

Groups I belong to

Agile Tampa Bay



Jesse Thompson

My career in IT Project Management spans more than a decade of direct experience with software development, government, insurance, finance, and marketing industries. I thrive under pressure and adapt quickly to support changing business priorities. Being a natural leader that fosters team creativity and knowledge sharing, I cultivate strong teams that produce quality work. My proficiency with Agile and Waterfall software development methodologies, as well as a thorough understanding of the SDLC, provide a strong technical foundation for planning, collaboration, and problem solving.

Some Characteristics…
I look to optimize efficiency whenever possible.
I believe that meetings should achieve a purpose and should never be boring.
I make use remote sharing tools to virtually bring the right resources together.
I am a leader, not a task master.
I am competent, confident, and comfortable when speaking to a large audience. 
I may not be a mind reader, but I understand body language, context clues, micro-expressions, and even sarcasm.
I am a lifetime learner – I participate, volunteer, listen actively, and read a lot.

Work experience

Ellucian, ITIL Process Manager - Release Management
November 2013 - Present, Orlando, FL, United States

Facilitate Change Advisory Board and Release Management Center of Excellence

Establish policies and processes for Release Management services

Maintain the Release Managment Module in ITSM tool

Create and maintain the Definitive Media Library (DML)

The Walt Disney Company, Project Consultant - Process Improvement
October 2013 - October 2013, Orland, FL, United States

Analyzed processes involved in vendor capacity planning

Developed policy governance documents and communications plan

Reviewed procedures and created a workflow diagram detailing the business process

ExpressScripts, Senior IT Project Manager
June 2013 - September 2013, Orlando, FL, United States

Manage projects for AS400(RPG) and ASP.Net application development

Complete project requisition to establish corporate authorization and budget allocation

Manage software enhancement and new software implementation projects

Create and maintain detailed project plans for multiple projects

Perform financial analysis to analyze project progress

Review and approve resource timesheets

Manage vendor resources located on-site and offshore

Citizens Property Insurance, IT Release Manager
May 2006 - June 2013, Tampa, FL, United States

Plan and execute implementation of new enterprise applications, upgrades, and enhancements with complex integrations that support the core functions of the business

Facilitate the execution of QA test cases, develop requirements traceability matrices, and coordinate user acceptance testing

Execute and manage builds and deployment activities for test, integration, and production environments

Conduct program meetings to track system changes and analyze business requirements

Facilitate the analysis of application and infrastructure issues with distributed teams and ensure follow through to complete resolution

Plan department annual technical maintenance budget 

Align development work with business needs

Manage vendor relationships and project resources

Participate in organizational analysis and implementation of best practices

Empower the team to self-organize, and coach teams on agile principles of collaboration, prioritization, team accountability, and visibility

Track and communicate team velocity and sprint/release progress