Carlton Reece

Specialize in developing and executing Strategic Sales Processes, driving profitability by analyzing key business drivers, developing key market segments, eliciting customer insights, and developing strategies for increased market penetration and expansion. Proven experience in cross-functional engagement, customer success management, sales engagement, sales leadership, training, and program and project management. Expert in problem solving, identifying root cause of issues, continuous improvement, and translating complex processes into clear, understandable, and actionable steps. Strategic, conceptual decision-maker for ensuring positive customer experience and NPS, creating operational enhancements, meeting cost saving targets, driving team productivity, ROI, go-to-market strategies, and exceeding revenue projections.