Md Rezaul Karim
Regina, Saskatchewan
About
Title: IT Business Analyst
Md Rezaul Karim Robin
- Experienced agile project manager - offering a proven record of success in leading all phases of diverse digital and software projects. Experience includes 6 years of project management in IT, 1-year financial services, and 3 years of customer support (part time) experience in busy retail.
- Demonstrated abilities in organizing and facilitating effective and efficient sprint planning sessions.
- Expert in creating project plans with clear visual of business outcomes, service level agreement and process to confirm success of the outcomes.
- Skilled in client servicing with clear communication, accurate estimation and change management.
- Ability to translate technical concepts to onshore/external offshore production team.
- Professional expertise in handling conflicts, root-cause analysis, and resolving project issues.
- Supervise project closure initiatives such as client satisfaction survey, learning and closure analysis.
Client Roster:
Microsoft, Nokia, Dell, Nestle, Safra, Carlyle Financial, CIBC, Solidliftparts, INFO Immigration, The source.
Experience and services
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Career history
- 06/04/2018 - present - Regina Catholic School Division (Business Analyst - Technology)
- 10/16/2017 - present - CIBC (Financial Services Representative)
- 08/15/2017 - 03/30/2018 - INFO Immigration Centre for Application Inc. (Digital Project Manager)
- 09/05/2013 - 07/05/2017 - Wunderman (Project Manager)