Ayşe Turunç

AYŞE TURUNÇ

[email protected] | 0 501 2221291 | Beşiktaş

SUMMARY

Creative and business-savvy Information & Communication Technology (ICT) Professional with 17 years of experience within different TELCO companies,having strong analytical skills owing to my engineering education and highly passionate about helping teams and individuals to unleash their potential.My tangible assets are;

• Graduation from Electric-Electronic Engineering

• Graduation from Industrial and Organizational Psychology Master Program

• Certification from ORSC-Organizational and System Coaching

• Certification from CTI Co-Active Coaching Program

• Management role experience

• Managing projects in a corporate PMO with a PMP Certification since 2011

• Agile Team coaching with CSM certification

 Areas of expertise
• Individual Coaching & Team Coaching •

Organizational Development Consultancy

• PMO Management

• Agile Coaching

• Training

  Agile Coach&Trainer,agile42

• People Management

• Solid Agile Knowledge

• Project Management

  PROFESSIONAL EXPERIENCE

•   Coaching individuals, teams and organization to gain Agile mindset.

•   Coaching managers and directors about Agile leadership and well running system.

•   Creating transparent environment for inspection and adaptation so people and management can take a step

  toward cultural changes.

  FREELANCE CONSULTANT Jun/2017-Present

  •   Organizational Development Consultancy

  •   Coaching individuals, couples and teams for reaching their goals, unlock their potentials and collaborate each

    other.

    IT PMO MANAGER, TURK TELEKOM Aug/2015 – Jun/2017

  •   Coordination of IT PMO Activities during merging Avea,TTNET and Turk Telekom.

  •   Acting as a reference point for PMO queries and undertaking any other administrative tasks
     

Jan/2018-Present

 Leading and coordinating project quality and process tracking and all documentation inside PMO
 Advising and supporting project managers in the application of project procedures and disciplines
 Defining and documenting procedures in accordance with agreed methodology
 Responsible to ensure the agreed project management methods, standards and processes are executed  Developed the project library, filing, recording and reporting systems for knowledge transfer

PROJECT MANAGER, TTNET Nov/2010 – Aug/2015

•   Managed the projects within the scope, schedule, cost,resources, risks, issues and change requests

•   Managed software and testing groups

•   Took the consultancy role with business to define and implement the appropriate level of project controls, project management processes, standards, business rules and best practices

•   Clarifyed the business value of the project request and handshaked with business departments about scope

•   Vendor management

  TEAM LEADER& KT PROGRAM LEADER, NETAŞ Feb/2007 – Nov/2010  As a Team Leader;

  • Mentored team members to manage the relationships with sister teams at European Local Teams

  • Mentored team members related with Case Escalations & Customer Handling

  • Coordinated work distribution within the team

     As a Kepner-Tregoe (Problem Solving and Decision Making Program ) Leader;

• Delivered KT training to Nortel’s Technical & Product Support Employees

o Trained 250 Nortel Employees including Netaş, Nortel Germany, Australia and China. o Delivered 14 Workshops (4 days each) in Turkish and English o

Coached the audience including managers and leaders

• Managed the certification process

• Supported case work and business applications by responding to the questions with key learning

  CONSULTANT, T-MOBILE/USA Nov/2005 – Nov/2006

   Inherited a 2G network to rebuild as EDGE network

   Applied scripts and code for converting the network architecture to an EDGE network
  SYSTEM ENGINEER, AVEA Jun/2001 – Oct/2005

   One of the engineers for building Aria İzmir GSM BSS network from day one

CERTIFICATES

 Certified Scrum Master(CSM)
 Professional Scrum Product Owner 1 (PS PO1)
 Professional Scrum Master I (PSM 1)
 Project Management Professional, PMP
 Organizational & Relationship System Coaching (ORSC)  Co-Active Coaching (CTI)
 Kepner-Tregoe Resolve Program Leader and Instructor

EDUCATION

M.Sc. In Industrial and Organizational Psychology, Bilgi Üniversitesi – 2015 B.Sc. In Electrical & Electronics Engineering, Dokuz Eylül University – 2000

TRAINING

 Co-Active Coaching,CTI-2017
 ORSC, Organizational & Relationship System Coaching - 2015
 TÜBİTAK,StartUp Mentor Training,2016
 Project Management Professional, İstanbul Kurumsal - 2010
 Train the Trainer, KT Problem Solving and Decision Making- 2009

 Date of Birth:25.10.1977  Marital Status: Married

PERSONAL INFORMATION