Jacob Ratkay

Stamford, CT

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About

About

Title: Cloud Architect

Jacob is known for providing measurable success delivering IT solutions. He has been tireless in implementing initiatives for improved efficiencies with significant results for the past 4 years. His career track shows strengths demonstrated as an effective leader managing multiple projects for companies such as Synchrony and Allstate. He is capable of providing effective training, ensuring deliverables and deadlines are met. Jacob is an expert agile project manager (scrum master) dedicated to finding solutions for complex issues, achieving extraordinary results year after year.

Career Highlights:

● Operations linchpin, identifying banking inefficiencies, partnering with Robotic Process Automation (RPA) CoE, senior management, and enterprise operations in order to build a robust solution; developed POC to test the bot before deployment

● Consistently received the highest marks possible on performance reviews, rating at a top 10-15% on operations

● Skillfully identified over 12,000 leads with incorrect account information at Allstate, used advance SQL to identify records affected by system error and reverted to previous (accurate) information

● Raised audit scores by 55% within a month by implementing initiatives to identify SDLC templates on intranet and tie them to upload locations by SDLC phase (Allstate)

Core Competencies: