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Technically sophisticated and solutions oriented IT professional, with more than 25 years of experience in Technology, IT Stabilization, IT Governance, Software Development Lifecycle, leveraging automation to driving continuous delivery, DevOps, and Disaster and Service Continuity.
Track record of performance in providing thought leadership on IT Service Management strategy and the delivery of the strategic and tactical projects. Equipped with in-depth knowledge of methods and techniques for risk management, business impact analysis, countermeasures, and contingency arrangements relating to the serious disruption of IT services. Acknowledge for delivering significant system rationalization and simplification by enabling processes to perform work in the right way and capture the required data.
Successfully transformed teams through process improvement, performance management, and coaching to achieve higher performance levels.