KATIE WALTERS

Scrum Master

Experienced Digital Project Manager and ChMS specialist who is driven, self-motivated, and has a passion to go above and beyond to help others. Scrum Master certified.

EXPERIENCE

North Point Ministries | Alpharetta, GA

• Senior CRM Specialist | Oct 2018 - Present
I am responsible for the development and high level technical support of the organization's current ChMS, including leading the effort of rolling out electronic check-in, developing workflows, managing registrations and serving as a technical resource for ongoing development.

• CRM Technical Project Manager | Feb 2017 – Sep 2018
Helped lead the team through the migration and implementation of Rock RMS. I was also responsible for creating all training documentation and coaching our staff on the new processes.

• Digital Project Manager | Aug 2014 – Jan 2017
Worked on the Digital Environments team, helping to implement Agile methodology, work with clients to gain requirements and priorities for the developers, and assisted with technical support of our websites, systems and applications.

Kids II, Inc. | Buckhead, Ga

• Web Manager | Jul 2013 – Jul 2014
Responsible for the overall strategy for Kids II’s 8 brand websites, email campaigns and CRM.

In Touch Ministries | Atlanta, Ga


• Internet Specialist | Jan 2009 – Jun 2013
Responsible for digital projects, websites, CMS and CRM administrator, social media, and email.