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Md. Taskinur Rahman

Dhaka, Bangladesh

My certifications

Advanced Certified ScrumMaster® badge
Advanced Certified ScrumMaster®
Certified ScrumMaster® badge
Certified ScrumMaster®

About

Title: Head of Customer Experience, Fintech Solution [Program Manager]

I am an experienced, innovative, and results-oriented Project Manager with over 7 years of experience in the computer software industry. I am certified in PRINCE 2, ITIL® and CSM® and have a proven track record of success in Project Management, Software Testing, Customer Support Service, Pre-Sales, Operations, Software, and New product/Features implementations.

I am passionate about building relationships and exceeding client and management expectations. My ability to understand and analyze business processes and requirements meticulously, and then propose effective solutions, sets me apart as a Project Manager. I am able to monitor and track delivery to ensure that it meets quality, objectives, and deadlines and always follow Agile/Scrum methodologies.

I am a proactive problem solver and a team player, with excellent communication and interpersonal skills. My ability to work under pressure and deliver projects within tight timelines, and my attention to detail and ability to manage multiple projects simultaneously, makes me an asset to any organization.

I am always looking for new challenges and opportunities to grow and develop my skills, and I am open to connecting with others in the industry who share my passion for project management.

#ProjectManagement #SoftwareTesting #CustomerSupportService #PreSales #Operations #Software #NewProductFeatures #PRINCE2 #ITIL #CSM #AgileScrum

Experience and services

  • Career history

    • 2024-01-01 - present - Brain Station 23 (Head of Customer Experience, Fintech Solution [Program Manager])
    • 2015-01-01 - 2017-06-30 - Brain Station 23 (Junior Software Development Engineer in Test)
    • 2017-07-01 - 2018-12-31 - Brain Station 23 (Project Coordinator)
    • 2019-01-01 - 2023-12-31 - Brain Station 23 (Project Manager)