KRISHNAKUMAR KUPPUSAMY

Krishnakumar Kuppusamy - PMP, CSP, CSM, CSPO, ITIL Expert  5+ years’ experience as a Professional Trainer/Consultant/Mentor in Project Management, Agile, Scrum, Business Analysis, C, C++, Core Java and OS Networking  Handle Manual Testing and Soft skills trainings as well  Program Manager with 19+ years’ experience in IT services  Manage direct revenue up to $ 5.5M and $ 125M platform revenue as shared services.  Extensive US and India customer handling experience, experience in managing large program technology platforms coordinating with operations and business teams, best practices to improve bottom line & platform innovation to sustain customer renewals  Hold Master Degree Computer Applications from Sri Venkateshwara University (Tirupati) 1996, PMP from PMI 2009, CSM (2016), CSPO(2016), ITIL Expert (2016), SCJP 2003  Hands on in strategic planning, building & operating technology program, pre-sales, innovative solution definition & consulting Areas of Expertise- Project Management  Project methodologies: • Project initiation • Project planning • Project execution • Project control • Project closing  Project tracking/reporting communications  Development lifecycle o Waterfall o Agile (Scrum) o FDD  Quality-assurance process  Quality Goals  Transition Management  Vendor Management  Change management  Internal and external client/customer service and support