Harish Kelath

Harish Kelath Senior professional with 15+ years’ experience in Business Process Management, Workforce Analytics and Optimization incorporating technology, process and management methodology, Harish is versatile in consulting/delivery and solutions with domain knowledge in Insurance, Banking, Shared Services and BackOffice processes. He is also an acknowledged thought leader in these domains and a frequent invited speaker at industry conferences in the Asia Pacific region. Harish is skilled in Complex Consulting Solutions, Project/Program Management, Change and Transformation Management. Deployed enablement programs (both Internal and for partners) by creating and delivering content. Provided industry/domain expertise in the design and implementation of BPM, Work Force Optimization (WFO) and Analytics solutions including Centre of Excellence advisory and establishing RoI metrics for customers.