Matthew Hughes

Matthew Hughes is an independent consultant/coach specializing in helping organizations' transform their organizational health and leadership. Matthew incorporates an organizational-specific balanced scorecard that aligns departments on teams to meet quantifiable business outcomes.

Matthew has spent his entire career helping people - individuals, teams, departments and organizations - do more with less. Matthew has led teams in every phase of the product lifecycle: sales, marketing, product management, business analysis, systems analysis, enterprise architecture, software engineering, quality control, quality assurance, project management, technical writing, user experience, usability testing, infrastructure, operations, security, data governance and architecture.

Matthew has helped organizations address the key pain-points within and between teams, by enabling agile cross-functional team ownership and accountability. Similar to "devops", Matthew believes in "salesops" and "devQC", etc. Everyone is incentivized to do the right thing, for employees, for clients and for organization's financial needs.

A passionate advocate and model for baking continual learning and process improvement into the lifeblood of an organization, Matthew has spent over two decades leveraging lean and agile thinking to help make life better.

Matthew has a proven track record as an empathetic yet results-driven leader who builds high-performance teams and culture. An experienced team builder, Matthew has served as a mentor and coach, building and guiding multiple teams through trust, courage, empowerment, commitment and accountability for results. People trust that when Matthew messes up, he'll own it and make it right.

Matthew's specialties include:

• Product Discovery
• Product Development
• Product Management 
• Application Lifecycle Management 
• Customer-centric User Experience and Design (CX, UX)
• Pragmatic, contextual Quality First Approach
• Teaching, coaching and consulting teams to begin with and optimize ways of working using (Scrum, Kanban, Scrumban) 
• Teaching and coaching organizations to understand and experiment with various multi-team approaches from LeSS, Nexus, Scrum@scale and SAFe. 
• Measurably improve processes (Six Sigma, Lean, Theory of Constraints)
• Improving customer satisfaction and delight (Net Promoter Score, etc.)
• Facilitation of all sorts
• Team Building 
• Executive Leadership and Professional Development
• Strategic Planning
• Enterprise Architecture and Governance