Hugo Lin

I am a business analysis professional who work with Project Managers and IT Delivery Managers to deliver business & technical requirements and provide recommendations on process improvement. I run requirement gathering workshops with project stakeholders including business SME, project menagers, testers, developers to document requirements to order to clearly define project scope and analyse requirements thoroughly to ensure projects completion and stakeholders satisfaction.

Roles performed:

Data Analyst/Business SME
Business BA
Functional BA
Technical BA

Industry experience:

Insurance - Compulsory Third Party Insurance / Workers Compensation
Banking - Business Credit / Retail Banking / Credit Cards / Mortgages
Property - Leasing
Procurement Consulting - Telecommunications / Recruitment / Freights / Office Supplies / Printing

Skills and Experience:

Business Intelligence - Cognos / Business Objects / Oracle / DB2
Process Improvement - Data Management / Reporting & Analysis
Digital - Online / Mobile Banking
System Integration - Core Banking / Retail Banking / Credit Cards / Mortgages

Artefacts:

Business Requirement Document/ Functional Requirements Document
User Stories/ Stories Elaborations/
API / Interface Mapping
KPI Reports / Performance Scorecards
Financial Models