Johnathan Tay
About
Data & Analytics Leader with over 23 years of experience spanning software engineering, data operations, analytics, process automation and business intelligence. Over the past 6 years, led regional data management and analytics operations across 12 APAC countries, including a 21-member data analyst team, improving data quality, operational efficiency, reporting visibility and SLA performance. Delivered measurable results including 75% reduction in manual reporting effort, 400+ man-hours saved quarterly, 40% reduction in case-handling errors, and data accuracy improvement from 89% to 96% through workflow standardization, automation, governance controls and BI solutions. Strong engineering foundation enables effective translation of business requirements into scalable data, analytics and automation solutions. Certified ScrumMaster® and PMP® with hands-on expertise in Power BI, SQL, Snowflake, Python, MDM, data governance and process automation.
Experience and services
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Career history
- 11/01/2021 - 12/31/2024 - 3M (APAC Customer Data Management Leader)
- 09/01/2020 - 10/31/2021 - 3M (Asia CDM & Automation SME)
- 02/01/2019 - 08/31/2020 - 3M (SEA POS Leader & Asia POS SME)