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Paulo Rebelo

English
California, USA

My credentials

Certified Scrum Professional® - ScrumMaster badge
Certified Scrum Professional® - ScrumMaster
Certified Scrum Professional® - Product Owner badge
Certified Scrum Professional® - Product Owner
Advanced Certified ScrumMaster® badge
Advanced Certified ScrumMaster®
Certified ScrumMaster® badge
Certified ScrumMaster®
Certified Scrum Product Owner® badge
Certified Scrum Product Owner®

About

415-429-9816
Title: Senior Technical Program Manager

Seasoned Technical Program Manager and AI Program Leader with 15+ years driving $5M–$30M+ enterprise platform and AI transformations across fintech, payments, and large-scale distributed systems. U.S. Citizen, Bay Area-based.

I lead complex technical programs at the intersection of:
• Artificial Intelligence & Machine Learning (Generative AI, LLM, RAG systems)
• Fintech & Money Movement (Payments, Financial Operations, Risk& Compliance)
• Distributed Systems & Platform Engineering
• Cloud Architecture (AWS, Azure)

Accountable for end-to-end program strategy, cross-org execution alignment, and executive reporting across 10+ global engineering teams — ensuring AI and platform initiatives meet financial, regulatory, and operational objectives.

Architect governance frameworks that transition AI initiatives from experimentation to production-grade systems with defined evaluation, observability, and risk controls.

AI Platform & Production Systems Leadership
• Designed and productionized Retrieval-Augmented Generation(RAG) systems using FAISS, embeddings, and LLM orchestration
• Led computer vision and predictive modeling initiatives from development through deployment
• Built scalable ML pipelines aligned with cloud-native infrastructure and enterprise risk controls
• Evaluated embedding model tradeoffs for semantic recall vs latency constraints.
• Designed chunking and retrieval strategies to reduce hallucination risk.
• Incorporated model performance evaluation metrics aligned with business KPIs.

Program & Portfolio Leadership
• Portfolio management across multi-team engineering organizations
• Executive stakeholder alignment (VP/Director-level)
• Risk mitigation, delivery forecasting, and velocity optimization
• Cross-functional coordination across Product, Engineering, Data, Security, and Finance
• Data-driven reporting and operational discipline at scale

Domains: Fintech · Payments · Banking · E-commerce · Retail ·Supply Chain · Platform Engineering · Cloud (AWS, Azure)

Known for bringing execution discipline to high-ambiguity environments and translating AI strategy into scalable, production-grade systems with measurable business impact.

Certifications: PMP | TOGAF Enterprise Architect | AdvancedCertified ScrumMaster | Certified Scrum Product Owner

Experience and services

  • Career history

    • 06/25/2018 - 04/13/2022 - ServiceChannel.com
    • 08/04/2014 - 04/04/2016 - Blackhawk Network