Georg Fasching
My credentials
About
Georg Fasching, enterprise agile coach & executive coach
Coaching Leaders, Coaches and Organisations for making a bigger positive impact.
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Background
Still growing up in Vienna, soon after starting university I fell out of love with studying and in love with helping customers, so I converted my part-time-job alongside studying to full-time and focus on that. This was in customer services at T-Mobile in Austria. Progressing from first line support helping about 100 customers every day, to Technical specialisation second line, then third line back-office support for the really tricky puzzles that customers needed help with.
A marketing department asked me to join them as Business Analyst and shortly after that the Product Management department asked me to join them as Product Manager looking after mobile commerce and payments. A project with some people from Germany and Britain resulted in them asking me to join them in London. Needless to say, I was happy to oblige.
Working at T-Mobile International in London for a few years as Product Manager most of the time and a bit of time as Project Manager, still in the field of mobile payments, I enjoyed the highly international nature of London and my work. After a little independence side-step to finish off some work with a company I had worked with at T-Mobile International, I went back into permanent employment, joining a great small mobile technology and marketing company called net-mobile (formerly Minick).
Itching to go back to product management and mobile payments, I moved on to MasterCard, where I got to launch a mobile partner program and with a great team develop a mobile person to person money transfer solution in the US (2007-2009).
An opportunity arose to join the Executive team at a mobile payment solutions service provider, looking after Products & UX and I embraced it. It was at Luup that I finally learned about Agile & Scrum in January 2010 and was immediately converted.
In 2012 I sought to become more independent and realised that I am obsessed with solving customer problems & deep learning and a career in management didn't leave me enough time to do so; time spent with managerial aspects left me too far away from the customer. That was certainly my perspective at the time.
Since having gone independent mid 2012 I get to discover a new magnitude of insights into what fascinates me most; team development and dynamics, as well as organisational development. Enjoying every bit of my new professional trajectory I use every free minute I have to learn through, books, videos, training, conversation, and most importantly practice.
In July 2014 I discovered professional coaching, am a 2016 Barefoot Coaching alumni, was awarded my International Coach Federation Associate Certified Coach credential in Nov 2016, my International Coach Federation Professional Certified Coach credential in Jan 2019, completed the Organisation and Relationship Systems Coaching programme in Jun 2018, received Team Coaching International's Certified Team Performance Coach credential in Oct 2018, was awarded the Scrum Alliance's Certified Enterprise Coach designation (since released in 2024), and continue to pursue the International Coach Federation's Master Certified Coach.
Experience and services
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Career history
- 2012-07-08 - present - GeorgFasching.com (Director & Chief Coach)
- 2001-01-07 - 2009-12-18 - T-Mobile Austria, T-Mobile International, net-mobile, MasterCard Worldwide (Traditional Digital Product Management with IT-Projects-based delivery as BA, Product Manager, Project Manager, Product Leader, VP Products)
- 2010-01-04 - 2012-07-05 - Luup Ltd. (VP Products & UX)
- 2013-04-08 - 2015-03-31 - Lloyds Banking Group (Product Owner, then Scrum Master, then Agile Coach (Contract))
- 2016-04-03 - 2016-12-23 - Ustwo (Agile Coach (Contract))
- 2016-01-04 - 2017-12-21 - England's Ministry of Justice (Enterprise Agile Coach (Contract))