Mark Howell

Mark is a leader bridging the gap between business and technology teams re-engineering processes and leveraging new technologies to realize better outcomes.

A highly accomplished US Army Veteran, Master Black Belt, Lean, Six Sigma and Agile leader with over 20 years of experience in Process Excellence and Change Management.

♦ Program & Project Management | Process Excellence: Implements breakthrough solutions that optimize value streams, leveraging new technologies and automation resulting in increases in business performance and revenue.

♦ Process Re-Engineering & Process Design: Provides hands-on leadership, effective facilitation and detailed consulting at the enterprise level using a combination of Change Management, Operational Excellence and Agile team skills with a strong business acumen.

♦ Digital Transformation, Innovation and Enterprise Strategic Initiatives: Proven experience as a Scrum Product Owner, hands-on workstream lead and facilitator of a new BPM claims system implementation. Identifies and assesses solutions to meet organizational needs.

♦ Industry Expertise:
- Insurance
- Financial Services / Banking
- Supply Chain / Warehousing and Distribution
- Shared Services
- Manufacturing
- Education
- Retail
- US Military

♦ Competencies:
- Operational Excellence
- Strategic Planning
- Cross-Functional Team Leadership
- Business Process Re-engineering
- Digital Transformation (BPM, RPA, AI)
- Design Thinking
- Lean and Six Sigma (PDCA | DMAIC | DFSS | DMADV | DOE)
- Lean Startup / Lean Management System
- Agile / Scrum Team Leadership
- Project Management
- Statistical Process Improvement
- Failure Mode and Effects Analysis (FMEA)
- Coaching / Mentoring / Training

♦ Technical Skills: Process Re-Engineering; Statistical Problem Solving; A3 Thinking; Scrum Master & Agile; SDLC; Microsoft Office; MS Project; Visio; SharePoint; iGrafx; Minitab; SmartSheet; Data Warehouse; SQL