Tom Reilly

Tom Reilly is a results-driven Product Manager, Scrum Product Owner, IT Business Systems Consultant, Analyst, and Engineer with Scrum, Business Analysis, and Business Process Management (BPM) certifications. A supportive team player with strong analytic, communication, and problem-solving skills; and a keen attention to detail. A proven thought leader in diverse organizations including: 1. A $10M hypergrowth connected payroll services company specializing in US small businesses; 2. A $15M regional software company delivering CAMA and tax solutions for US municipal governments; 3. A $1B international enterprise software organization helping clients make better decisions and get work done with low-code development, real-time AI, and intelligent automation; 4. A $26B, Fortune 100 financial services corporation; and 5. An independent nonprofit healthcare services research agency. Skills and Expertise: • Non-Industry-Specific: product management, product owner, scrum master, Agile transformation, user experience (UX) design, business analysis, Agile and Waterfall SDLC methodologies, matrix team leadership, requirements management, process improvement, data warehousing, project management • Enterprise Software: computer-assisted mass appraisal (CAMA), tax administration & collection, customer relationship management (CRM), digital process automation (DPA), artificial intelligence (AI), robotic process automation (RPA), business process management (BPM), case management, real-time decisioning • Financial Services: commercial banking, loan origination, loan servicing, online banking, document imaging, document management, credit card application processing, customer correspondence management • Healthcare: medical device testing and investigation; medical technology assessment, planning, procurement, and management