Jeffrey Hoffer

Jeffrey Brent Hoffer is the owner and Business Analyst at HBA Consulting, LLC, bringing extensive experience in business analysis, product ownership, Agile delivery, process improvement, and technology-focused business solutions.

Throughout his career, Jeffrey has held positions supporting the Texas Department of Family and Protective Services (DFPS), Texas Health and Human Services Commission (HHSC), Texas Department of Transportation (TxDOT), and Xerox. His experience spans both public- and private-sector environments, working with business stakeholders, technical teams, and organizational leadership to translate complex business needs into practical technology solutions.

His professional experience includes requirements elicitation and analysis, stakeholder collaboration, business process improvement, backlog management, user story development and refinement, prioritization, and supporting solutions throughout the product lifecycle. He has extensive experience serving as a bridge between business and technical teams to ensure solutions align with organizational goals and user needs.

Jeffrey is a Certified Scrum Product Owner (CSPO) with experience working in Scrum and Scaled Agile Framework (SAFe) environments. He also holds an ITIL Foundation certification and is a Certified Internet Webmaster (CIW), providing a broad foundation across Agile practices, IT service management, business analysis, and web technologies.

As the owner of HBA Consulting, LLC, Jeffrey continues to combine his Business Analyst and Product Owner experience with Agile, SAFe, and ITIL practices to improve collaboration, solve business problems, and help teams deliver solutions that create meaningful business and customer value.