Jacob Heflin
My certifications

Certified Scrum Product Owner®

Certified Agile Facilitator™
About
I’ve spent 14 years and counting in the User Experience Design (UX) field covering research, interactive design and front-end development. Daily work life for me includes contributing to a scrum team, building up the UX discipline and managing design systems. Some of the tools that I use nearly every day are MIRO, Sketch, Qualtrics, Invision, Bootstrap and Google Analytics. This list would have looked fairly different 5 years ago and I am always looking to embrace new tools and techniques to help drive better design decisions.
I received my B.S. in Interactive Digital Media: Visual Imaging from Northwest Missouri State University in 2008 and married my wonderful wife Rosie in 2010. We have six children and they’re pretty awesome.
Experience and services
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Career history
- 2018-09-04 - present - ARAG North America (UX Lead)