Certified ScrumMaster®

Course Agenda & Activities

1. Scrum Foundations

• Agile thinking and the purpose of Scrum
• Scrum theory and the empirical approach
• Transparency, inspection, and adaptation
• Understanding the Scrum framework

2. Scrum Team & Accountabilities

• Scrum Master, Product Owner, and Developers
• Responsibilities and interactions within the Scrum Team
• Self-management and cross-functional teamwork
• How the Scrum Master serves the team and organization

3. Scrum Events

• The Sprint and its purpose
• Sprint Planning
• Daily Scrum
• Sprint Review
• Sprint Retrospective
• Creating purposeful and effective Scrum events

4. Scrum Artifacts & Commitments

• Product Backlog and Product Goal
• Sprint Backlog and Sprint Goal
• Increment and Definition of Done
• Using artifacts to create transparency and focus

5. The Scrum Master in Practice

• Servant leadership and facilitation
• Recognizing and addressing impediments
• Asking effective questions
• Supporting team collaboration and continuous improvement
• Helping teams understand and apply Scrum effectively

6. Interactive Scrum Simulation

• Team-based Scrum simulation
• Applying accountabilities, events, and artifacts
• Experiencing inspection and adaptation
• Facilitated reflection and group discussion

7. Practical Scenarios & Application

• Working through real-world Scrum scenarios
• Common challenges faced by Scrum Masters
• Facilitating conversations and Scrum events
• Applying Scrum principles in different organizational environments

8. Applying the Learning

• Reflecting on key learning from the course
• Identifying opportunities to apply Scrum at work
• Developing a practical first-month application plan
• Q&A and facilitated discussion

9. CSM® Certification Preparation

• Review of key learning areas
• Guidance for the CSM® assessment
• Understanding the certification journey and next steps

This Certified ScrumMaster® (CSM®) course is designed for professionals who want to build a strong understanding of Scrum and develop practical skills for working effectively within a Scrum Team.

The course is particularly relevant for:

• Aspiring and current Scrum Masters looking to strengthen their understanding of the Scrum framework and the Scrum Master accountability.
• Project Managers and Team Leads transitioning to or working within Agile and Scrum environments.
• Product Owners and Product Managers who want to improve collaboration with Scrum Masters and development teams.
• Software Developers, Engineers, Testers, and other technical professionals working as part of cross-functional Scrum Teams.
• Business Analysts and Functional Professionals who collaborate with Agile product and delivery teams.
• Agile practitioners and coaches seeking to reinforce their foundational Scrum knowledge.
• Managers and organizational leaders who want to better understand how Scrum Teams operate and how to support an effective Agile environment.
• Professionals new to Scrum who want structured, instructor-led learning and are interested in pursuing the Certified ScrumMaster® credential.