Certified Scrum Product Owner®Build products that matter. Learn with Miljan.
Connect customer needs, product vision, and the work your team delivers. Explore real-world scenarios, practice with other participants, and leave with tools you can use in your Product Owner role.
You get me as your trainer. No last-minute trainer substitutions.
Certified Scrum Trainer & Certified Enterprise Coach
More Than a Certification
Work through the decisions Product Owners face, with space to ask questions and learn from one another.
Understand the Role
Explore Product Owner responsibilities, collaboration with the Scrum team, and the relationship between product ownership and product management.
Practice With Your Team
Work with product vision, customer personas, user stories, impact mapping, roadmaps, and story maps through exercises and case studies.
Keep Building After Class
Use your Product Owner toolkit, join monthly live Q&A sessions, and apply your included coaching hour to a career question or challenge at work.
Get a Feel for the Class
Watch the Product Owner preview and see what we will explore together.
Your CSPO Class Preview
Press play, or watch on YouTube ↗.
Focus on Learning and Practice
There is currently no exam required for CSPO certification. Successfully complete the 16-hour course, then follow Scrum Alliance’s instructions to accept the license agreement and access your certification.
Bring your questions and actively participate in the discussions and exercises.
See Scrum Alliance’s certification requirements ↗Templates You Can Use With Your Team
A few examples for prioritization, stakeholder conversations, planning, and collaboration. Open any template to see it full size.
What We Will Cover
Product Owner concepts, practical tools, exercises, and case studies. The outline below shows the two-day format. Evening classes cover these topics across their scheduled sessions.
Day 1The role, the framework, and the work
Agile Product Development
Explore an Agile approach to product development and how Product Owners connect customer needs with the team’s work.
Succeeding as a Product Owner
Discuss the responsibilities, decisions, and everyday situations that shape the Product Owner role.
Product Owner vs. Product Manager
Explore where the roles overlap and how the responsibilities can work together.
Scrum Framework Overview
Review Scrum accountabilities, events, and artifacts from a Product Owner’s perspective.
Writing Requirements & User Stories
Practice expressing needs clearly and discuss how user stories support conversations about the work.
Case Studies
Apply the ideas to practical examples and compare approaches with other participants.
Day 2Vision, customers, and product planning
Defining Product Vision
Explore how a clear product vision provides direction for decisions and conversations.
Customer Personas & Empathy Maps
Use personas and empathy maps to explore customer needs and perspectives.
Impact Mapping for Problem Solving
Connect goals, people, and possible changes to explore how product work can make a difference.
Roadmap Planning
Explore how roadmaps communicate direction and support conversations about product priorities.
User Story Mapping & User Journeys
Map the user experience and organize stories around the way people interact with a product.
Fixed-Date & Fixed-Scope Plans
Discuss planning when a date or scope is constrained, and explore the trade-offs involved.
Your CSPO All-Inclusive Package
The live class, certification fees, practical resources, and personal coaching.
CSPO All-Inclusive
Certification fees included.
Back to Registration ↑Money-back guaranteeFlexible cancellation or rescheduling
- CSPO certification fees included
- Product Owner industry skills report
- Practical Product Owner checklist
- 2-year Scrum Alliance membership
- 16 PDUs & 16 SEUs
- 1 year of access to resources and training materials
- Free monthly live Q&A sessions
- Product Owner templates
- Discount on the AI for Product Owners microcredential
- Product Owner skills assessment / strengths finder
- Resume template & interview questions
- 1 hour of 1:1 coaching and mentoring
- $25 credit toward your next class
Keep Learning After the Class
Bring the ideas back to your work, with practical resources and opportunities to ask questions.
One Hour of Coaching With Miljan
Use your included hour of coaching and mentoring to discuss career direction, a challenge in your Product Owner role, or how to apply what you learned.
A Year of Resources
Access training materials and resources for one year after class, so you can revisit the ideas when you need them.
Monthly Live Q&A
Keep the conversation going through the included monthly live Q&A sessions.
Product Owner Career Tools
Use the resume template, interview questions, skills assessment, and industry skills report to support your next step.
What My Past Students Are Saying
Feedback from students in Miljan’s classes.
Miljan's class was exceptional!!!
“Miljan's class was exceptional. The information was organized on a central Mural board that clearly expressed and shared the experience with all students. Miljan is a great teacher and this is a fun class. What a great way to learn and grow my career!!! I enjoyed this class so much and now have sooo many useful tools and references.”— Emonie B.
Incredible CSPO training
“Miljan was incredible in this CSPO training. Not only was he very engaging, but the course material that he put together was extremely valuable. I had a great experience taking this course and getting to know the many incredible and smart people who were taking it along with me.”— Dennis A.
Miljan rocks!
“Miljan is a very clear, and well-informed communicator and teacher. Absolutely loved his materials and presentation skills. I will look to take more courses from him in the future.”— Alicia S.
Miljan is wonderful as a teacher.
“I appreciated the way Miljan taught the class. He went through the material while taking the time to answer everyone's questions. I could tell he wanted all of us to be successful, not just with this cert but in our future.”— Ann B.
Real-world scenarios
“Miljan is an excellent teacher! His presentation was well organized, and he completed his material in the time provided. Each topic was introduced, supported with reference material, quick guides/images provided, and a "practical" element provided so we could experience the topic in action in mini-teams. This allowed for the absorption of many learning styles and no time for boredom!”— Karn G.
I am nerdy about facilitation, Miljan is fantastic!
“I particularly like his engaging teaching style and ability to foster an interactive learning environment. He encouraged open discussions, addressed our specific queries, and provided valuable feedback throughout the course. The hands-on exercises and group activities were particularly helpful in applying the concepts we learned.”— Winky K.
Learned a lot!
“Learned so much and had a great time. Never felt like I couldn't ask a question.”— Dilek H.
Great course!
“Very engaging and comprehensive course presented in a digestible format.”— Marko R.
Frequently Asked Questions
Is there an exam for CSPO certification?
Do I need CSM certification or prior Scrum experience?
Who teaches my class?
What is included in the price?
How long can I access the materials?
What is included in the 1:1 coaching?
What if I need to cancel or reschedule?
Does this cover the same topics in an evening class?
Miljan Milan Bajic
Practical experience. Personal attention.
Based in Portland, Maine, Miljan has guided thousands of individuals and worked with a wide range of organizations. He holds both the Certified Scrum Trainer (CST) and Certified Enterprise Coach (CEC) credentials from Scrum Alliance, as well as PMP and PMI-ACP certifications.
His journey into Agile ways of working began in 2004 with a Boston-based company using Extreme Programming. He brings that experience into an approachable, practical teaching style, whether you are just starting out or deepening your skills.
Miljan moved to the United States from Sarajevo, Bosnia, in 1995. He started a web development company while attending Bryant University and now lives in Portland with his wife and two children.
A few organizations Miljan has worked with
Have Questions? I’m Happy to Help.
Call or text Miljan at (207) 200-8836.
