Certified Agile Facilitator™

What this course covers

Across four half-days, we'll move through six core modules, each one building toward practical, usable facilitation skill.

1. Introduction to Facilitation — What facilitation is, why it matters, and the different roles a facilitator plays. You'll explore the core skills that separate real facilitation from just running a meeting.
2. Facilitation Tools and Techniques — Practical methods for brainstorming, decision-making, problem-solving, and building consensus, tools you can use in your next meeting.
3. Communication and Active Listening — Building the communication skills that create open, respectful dialogue, and learning to hear what a group actually needs, not just what it says.
4. Group Dynamics and Conflict Resolution — Understanding how groups behave under pressure, and gaining the skills to de-escalate tension, facilitate hard conversations, and keep a room productive.
5. Facilitation Ethics and Professionalism — Confidentiality, impartiality, and handling difficult situations with the judgment a professional facilitator needs.
6. Facilitating Virtual Meetings — Engaging participants, using technology well, and overcoming the real challenges of facilitating distributed teams.

Who should take this course?

Anyone who wants to help their team or organization deliver value sustainably can benefit from learning to facilitate well.

Facilitation isn't a niche skill. Break it into its parts, active listening, conflict resolution, building alignment, reading a room, and you'll find it running through nearly every skill employers say they can't find enough of. The 2024 Skills in the New World of Work report from Scrum Alliance and the Business Agility Institute found Communication cited by 62% of employers, with negotiation, conflict resolution, and emotional intelligence close behind, all core components of facilitation, even when the job posting never uses the word.

Specifically, this course is valuable for:

• Project and Program Managers who want stakeholder meetings that end in decisions, not status updates
• Product Owners and Product Managers who want to collaborate more effectively with stakeholders to shape product strategy
• Scrum Masters looking to strengthen their ability to help teams deliver value
• Agile Coaches deepening their facilitation practice
• Leaders and managers who want to run a room with more confidence and less friction

If you want to help your organization move from friction to flow, these are skills worth having. Facilitation done well creates a room where every voice is heard and engaged.

Discounts available

We offer several discounts to help make this course affordable for you.

For all discounts, contact us at [email protected].