Course Badge
Back to results
Certified Scrum Product Owner® Badge

Certified Scrum Product Owner®

Taught by: Lance Dacy
BiG Agile, LLC
Master your Product Backlog in our immersive CSPO workshop! Learn proven techniques to prioritize, validate, and maximize business value. Hands-on exercises & real-world examples ensure you step into your Product Owner role with confidence.
Lance Dacy Trainer Photo
Back to results
 16 hours |
 Start Dec 7, 2026 UTC
$499
Register

Course details


Location

person icon

Online

Schedule Details

Monday, December 7 | 2:00 PM - 10:00 PM UTC
Tuesday, December 8 | 2:00 PM - 10:00 PM UTC

Max number of students: 25

Daily Live Session Schedule:

  • 09:00-12:30 (Break ~10:45)
  • 12:30-13:30 Lunch
  • 13:30-17:00 (Break ~15:15)

Certified Scrum Product Owner®

Developers can now build faster than most Product Backlogs can keep up. When AI speeds up delivery, the bottleneck moves upstream to the Product Owner: understanding the customer, choosing what matters, and turning ideas into clear Product Backlog items the team can act on. Speed without judgment just produces bad backlog items faster.

This course teaches both. You will learn the Product Owner accountability in Scrum and practice it through a chain of seven hands-on AI exercises. Each exercise builds on the last, so by the end of day two your team has taken a product from a rough idea to a prioritized roadmap and a set of user stories ready for refinement.

Every exercise follows the same pattern. AI produces a fast first draft. Your team moves it onto sticky notes and chart paper, challenges it, and improves it using what you know about real customers and real organizations. You leave knowing where AI saves you hours and where you can't hand off judgment.

The AI exercise chain

  1. Product Definition. Shape a product idea into a title, description, and core features.
  2. Elevator Statement. Sharpen who the product is for and why it beats the alternatives.
  3. Cast of Characters. Identify the primary, secondary, and tertiary users.
  4. Primary User Role Card. Build a detailed picture of the user who matters most, then test whether it describes someone you have actually met.
  5. Strategic Prioritization. Order competing team and stakeholder objectives against real team capacity.
  6. One Page Challenge. Scope the top roadmap item, including what is deliberately out of scope.
  7. Story Writing. Generate and split user stories, then rewrite the acceptance criteria with your own domain expertise.

Alongside the AI work, you will practice stakeholder mapping, the Product Vision-to-Sprint Goal hierarchy, customer discovery, assumption validation, story mapping, and release forecasting.

At the end of this course, you will be able to:

  • Explain the Product Owner accountability and how it connects to the Scrum Team, stakeholders, and each Scrum event
  • Connect a product vision to a Product Goal and Sprint Goals a team can rally around
  • Identify your users and stakeholders and decide how to engage each one
  • Order the Product Backlog by value, risk, and capacity, and defend that order to stakeholders
  • Turn large ideas into small, testable Product Backlog items with clear acceptance criteria
  • Choose low-cost ways to validate assumptions before investing in them
  • Forecast fixed-scope and fixed-date releases using velocity ranges instead of single-point estimates
  • Use AI to draft product artifacts faster while applying the critical review that keeps quality high

Note: This workshop qualifies for the 14 PDU's with the PMI.

Day 1: The Product Owner and the Product

Morning: Scrum through the Product Owner's eyes

  • Scrum foundations, built by the room. Small groups build and teach each other the Scrum framework at rotating stations. No lecture.
  • Three tough situations. Work through real Product Owner dilemmas: a proxy who overrides the team, two people sharing one product, and a team that has stopped trusting its Product Owner.

Afternoon: Vision, goals, and stakeholders

  • From vision to Sprint Goal. Connect a product vision to business goals, a Product Goal, and Sprint Goals, and see what breaks when one link is weak.
  • Stakeholder mapping. Decide who needs what kind of engagement and transparency.
  • Handling incoming requests. Sort new ideas by size and risk, and budget team capacity across strategic work, discretionary work, technical debt, and buffer.
  • AI Exercise 1: Product Definition. Shape your product idea into a description and core features.
  • AI Exercise 2: Elevator Statement. Sharpen who the product is for and why it wins.
  • AI Exercise 3: Cast of Characters. Identify the users your product serves.

Day 2: From Customer Insight to Product Backlog

Morning: Understanding customers and choosing what matters

  • AI Exercise 4: Primary User Role Card. Build a detailed picture of your most important user and test it against people you have actually met.
  • Story Spine. Tell your user's journey as a story to check whether you understand their experience or only your feature list.
  • Customer discovery and the Kano model. Learn ways to get closer to customers and resolve conflicting needs.
  • Validating assumptions. Compare low-cost ways to test your riskiest assumptions before you build.
  • AI Exercise 5: Strategic Prioritization. Order competing team and stakeholder objectives against real capacity.

Afternoon: Building and planning the Product Backlog

  • AI Exercise 6: One Page Challenge. Scope your top roadmap item, including what is out of scope.
  • Writing good Product Backlog items. Use INVEST and splitting patterns to make work small and testable.
  • AI Exercise 7: Story Writing. Generate and split user stories, then rewrite the acceptance criteria with your own domain knowledge.
  • Story mapping. Arrange your stories by user activity to see releases take shape.
  • Wrap-up. Commit to what you will try first back at work.

Product Managers, ScrumMasters, Executives, and Business Stakeholders

Reviews

4.95 out of 5.0 stars
rating icon showing 4.95 stars. (140 ratings) TrustPilot logo

More courses by Lance

This trainer has no other upcoming courses of this type.