I really enjoyed everything about this class! Mitch Rocks!!!!
Review
Mitch was an excellent instructor and did a great job keeping us all engaged over the 2-day class. Despite there being a lot of material, Mitch kept it entertaining, engaging and fun. I would absolutely recommend his class to anyone and everyone!
Review
This was a very hands-on course that was facilitated by a very experienced instructor. Mitch was able to make all the concepts relatable and provided exercises to go through these concepts and apply them to real life situations.
Review
I liked that the classes were very interactive and we were constantly taught to think using the scrum methodology.
Review
Great teacher with great material
Review
Mitch was very knowledgeable, prepared, and engaging throughout his sessions. Mitch taught us the importance of understanding needs through continuous feedback, foster open dialogue and discussion, and learn through our lived experiences on what can be improved upon for next time. It was a positive learning experience for me. I highly recommend signing up for future course(s) with Mitch Lacey as your ScrumAlliance instructor.
Review
He did an excellent job teaching me the CSPO course and was very responsive over email too.
Review
I was incredibly lucky to be the only participant in this weekday class, which turned the training into a personalized one-on-one learning experience. Mitch delivered an outstanding CSPO course that was engaging, practical, and tailored to my questions and background. More than just preparing me for the certification, he shared years of real-world experience, valuable insights, and practical advice that I can immediately apply in my career. His passion, energy, and interactive teaching style made the two days both enjoyable and inspiring. I highly recommend this course to anyone looking to deepen their understanding of Scrum and product ownership.
Review
The training was very well structured, with a good balance between theory and practical exercises. The sessions were well organized and never rushed and we had enough time to discuss the topics presented.
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Certified Scrum Product Owner®
Taught by: Mitch Lacey
Mitch Lacey & Associates, Inc.
Advance your career with high-value product management skills. CSPO® delves into the scrum framework, agile principles, and relentless focus on delivering customer value. Scrum Alliance-certified trainers have exceptional qualifications, including extensive product management experience. A two-year Scrum Alliance professional membership is included with your successful completion of this course.
November 12 & 13, 2026 - In Person, Vienna Austria
9:00 to ~17:00 each day
plus ~3 hours of optional pre-recorded video
Do you want to be a kick-ass Product Owner? If yes, this is the class for you. If no, you'll still walk away with more skills and tools than with any other class.
My name is Mitch Lacey, and I have been doing this crazy Scrum and Agile stuff for over 20 years. The vast majority of my time, still to this day, remains being an active Product Owner on projects.
I will give you the tools needed to help your projects be a what is meant, versus what was asked for. I will teach you how to align your stakeholders and get them writing user and job stories.
I will teach you how to prioritize and manage communications between the business and the teams.
Lastly, I will give you insight into a lot of my mistakes over the years so you hopefully don't have to repeat them, and instead get on with being successful.
What You Get
Mitch Lacey
Others
Scrum Essential Video Course (€50 value)
✓
✗
Lifetime Access to Online Videos and Learning Materials (Priceless)
✓
✗
100% Money-Back Satisfaction Guarantee (Peace of Mind)
✓
Some
16 PDU's towards PMI Certifications, 16 SEU's towards Scrum Alliance Certifications
✓
Some
A PDF, color copy of all course and exercise materials
✓
Some
Two Year (2) Membership to the Scrum Alliance (€100 value)
✓
✓
How It Works
Our training classes are structured to maximize learning while offering time for deeper issues that are often overlooked in other training options.
Live and engaging discussions and team exercises utilizing online tools Mural and Mentimeter.
About three hours of optional recorded video to watch before the course, allowing for interactive and engaging live sessions, free of put-you-to-sleep lecture (it will really benefit you to watch the content).
Concise, three-to-seven question quizzes after each video module to help you retain what you've learned.
Upon course completion, Successful participants will be listed as Certified Scrum Product Owners on the Scrum Alliance website.
Read more about Mitch, including customer testimonials, on Mitch's LinkedIn profile page.
You Will Learn
✅ A brief overview of Scrum - We will review the Scrum framework, expanding on all elements of the framework.
✅ The Product Backlog - The Product Backlog is the key to any successful Scrum team. We will explore what comprises a good Product Backlog, techniques for managing it and what happens when it goes unattended.
✅Stocking the Product Backlog - What elements make a good Product Backlog? What do we do with our users, and how do we handle technical stories? We go deep with ways to build a useful product backlog to ensure a successful project.
✅Prioritizing the Product Backlog - Having a prioritized Product Backlog is key if the team is to ensure their project is not in the 52% of projects that fail objectives. We will look at steps that can be used to ensure a prioritized backlog.
✅Product Owner Responsibilities & Traits - Who can be Product Owner? Is it the Product or Project manager? We will expand on what the role of the Product Owner is and elements of great Product Owners worldwide.
✅Release Planning & Management - Knowing when things should be done is key. Knowing how to figure this out is essential to a successful project. We explore estimation units and the various levels of planning used in agile projects.
⭐And more!
The course format consists of multiple lecture topics, group exercises and group discussion. Ample time will be devoted to analysis of the “real-world” industry experiences of the ScrumMaster Course instructor based on case study examples and experiences managing Agile projects and coaching Scrum teams.
You Will Be Able to Answer Questions
What are some good prioritization techniques for a Product Owner?
What are effective ways to work with customers and stakeholders?
What are the potential cost benefits of using Scrum?
Who should be Product Owner?
Is the Product Owner a Full Time Job?
How do I build a vision for my project?
What are user stories and why do I care?
And more...
What People are Saying
"Though I knew much of the material, this reinforced the NEED to review and reflect with more knowledgeable people"
"Enjoyed the examples from real life"
"Best I've attended"
"Really liked the exercises and found Scrum to be inspiring"
"Really liked the pragmatic no BS presentation style. Greatly appreciated the messages and focus on the human factor side of Scrum"
"Great course, very good teaching, will recommend to my peers"
"This was a great course, and I am super excited to implement"
Read more about Mitch, including customer testimonials, on Mitch's LinkedIn profile page.
Development Units (PMI PDUs and Scrum Alliance SEU's)
CSMs: You can receive 16 Scrum Alliance SEUs for this course which can be applied towards the 70 required to be a CSP. Read more at ScrumAlliance.org
PMPs: You can receive 15 PMI PDUs for this course which can be applied towards the 21 required to be a ACT. To learn more on how to maintain your PMI PMP (or other) credential, please visit this link on PMI.org. Mitch Lacey & Associates is a PMI Registered Educational Provider, provider ID 3383.
SEUs: This course qualifies as 15 Scrum Educational Units (SEUs) toward the 70 required to become a CSP.
About your Instructor - Mitch Lacey, PMP, ACP
Mitch Lacey is an agile practitioner and trainer. Mitch has been managing projects for over fifteen years & is credited with many plan-driven & agile projects. He is the author of “The Scrum Field Guide”, a book targeting teams adopting Agile and Scrum practices.
Mitch honed his agile skills at Microsoft Corporation, where he successfully released core enterprise services for Windows Live. Mitch’s first agile team at Microsoft was coached by Ward Cunningham, Jim Newkirk & David Anderson.
While at Microsoft, he transitioned from Program Manager to Agile Coach, working hand-in-hand with groups throughout their transition to Agile practices. After Microsoft, Mitch was the Agile Practice Manager at Ascentium Corporation where he practiced agility on the projects he ran every day while coaching customers on agile practices and lessons on agile adoption worldwide.
As a Certified Scrum Trainer (CST), PMI Project Management Professional (PMP®) and Agile Certified Practitioner (ACP®), Mitch shares his experience in project and client management through Scrum Alliance Certified Scrum courses, agile coaching engagements, conference presentations, blogs & white papers.
He has published many papers including “Adventures in Promiscuous Pairing”, “Transitioning to Agile: Key Lessons Learned in the Field”, “The Impacts of Poor Estimating - & How to Fix It”, a variety of papers for Microsoft and “Immersive Interviewing - Building Great Agile Software Teams”.
He has keynoted and presented at a variety of conferences including the Agile Alliance “Agile” conference, the Better Software Conference, the SQE Agile Development Practices conference, Microsoft TechEd, Microsoft ALM Forum, Scrum Alliance User Groups in South Africa, China, Vietnam and more. He has managed tracks for the Agile conference between 2008 and 2015 and was the conference chair for Agile 2012 and Agile 2014.
Mitch has served on the Board of Directors for the Agile Alliance (2011-2012) and the Scrum Alliance (2010-2011, 2014).
Read more about Mitch, including customer testimonials, on Mitch's LinkedIn profile page.
Agenda
In order to be eligible to earn your CSPO certification, you must participate in the course.
This course is ideal for product managers, analysts, testers, and others who represent and are expected to understand the desires of users and customers on agile projects. You will leave with solid knowledge of how and why Scrum works and of your role on the project. Through practical, hands-on exercises and small-group discussion, you will leave prepared to guide a Scrum team to success.
Reviews
4.93out of 5.0 stars
(84 ratings)
I really enjoyed everything about this class! Mitch Rocks!!!!
Mitch was an excellent instructor and did a great job keeping us all engaged over the 2-day class. Despite there being a lot of material, Mitch kept it entertaining, engaging and fun. I would absolutely recommend his class to anyone and everyone!
This was a very hands-on course that was facilitated by a very experienced instructor. Mitch was able to make all the concepts relatable and provided exercises to go through these concepts and apply them to real life situations.
I liked that the classes were very interactive and we were constantly taught to think using the scrum methodology.
Great teacher with great material
Mitch was very knowledgeable, prepared, and engaging throughout his sessions. Mitch taught us the importance of understanding needs through continuous feedback, foster open dialogue and discussion, and learn through our lived experiences on what can be improved upon for next time. It was a positive learning experience for me. I highly recommend signing up for future course(s) with Mitch Lacey as your ScrumAlliance instructor.
He did an excellent job teaching me the CSPO course and was very responsive over email too.
I was incredibly lucky to be the only participant in this weekday class, which turned the training into a personalized one-on-one learning experience. Mitch delivered an outstanding CSPO course that was engaging, practical, and tailored to my questions and background. More than just preparing me for the certification, he shared years of real-world experience, valuable insights, and practical advice that I can immediately apply in my career. His passion, energy, and interactive teaching style made the two days both enjoyable and inspiring. I highly recommend this course to anyone looking to deepen their understanding of Scrum and product ownership.
The training was very well structured, with a good balance between theory and practical exercises. The sessions were well organized and never rushed and we had enough time to discuss the topics presented.
(84 ratings)
