Outcome-Led Product Management · A live CSPO® course
The most expensive product work is the work that never should have been built.
Learn to sort competing requests, choose opportunities worth pursuing, and connect what your team builds to meaningful customer and business outcomes.
Learn how to sort competing requests, find the opportunities worth pursuing, and connect what your team builds to meaningful customer and business outcomes—in a practical two-day course that includes CSPO certification.
Product Owners, Product Managers, delivery leaders moving into product work, and anyone responsible for what gets built—especially when requests and opportunities exceed capacity.
The system behind the course
Outcome-Led Product Operating System
Keep the outcome in view—from discovery to delivery.
Moving faster only helps when the work is tied to a result worth improving. OPOS gives you one coherent way to understand customers, choose an opportunity, set direction, and shape work a team can deliver and learn from.
Discover
Understand customer progress
Customer Job + Job Map
Define
Define the outcomes
Desired Outcomes
Choose the opportunity
Opportunity Map
Develop
Set product direction
Product Vision
Shape the next solution
Next Right Solution
Deliver
Map the work
Story Mapping
Slice for value and feedback
Story Slicing
The result you want to improve stays visible as evidence becomes priorities and delivery choices.
AI supports the systemUse it to organize evidence, compare options, and challenge your thinking while keeping the judgment yours.
Learning objectives
Six capabilities you’ll practice.
These objectives connect Scrum Alliance requirements to the work shown in OPOS.
- 01
Turn what you learn about customers into clear outcomes that can guide product decisions.
- 02
Create a product vision that gives people a shared direction for the work.
- 03
Compare opportunities and choose priorities based on customer and business value.
- 04
Work backward from an outcome to shape a useful, testable solution.
- 05
Refine, map, and slice work into smaller increments your team can build and learn from.
- 06
Use AI to organize evidence and challenge assumptions without handing over your judgment.
What you take with you
Six product templates you can keep using.
Each resource is a separate download you can use outside Miro. The previews show the actual first page; open any item to see what it helps you do.
01Customer Job Description
Clarify the situation, constraints, and functional, emotional, and social progress a customer needs to make.
Editable, fillable, and print versions
02Customer Job Map
Map the full progress customers are trying to make and express where better outcomes are needed.
Editable, fillable, print, and instruction guide
03Opportunity Map
Compare outcomes by importance and satisfaction so unmet customer needs become visible.
Editable, fillable, print, and instruction guide
04Product Vision Templates
Create shared direction with a Pixar pitch, elevator pitch, or future press release.
Editable, fillable, print, and Google Slides versions
05Next Right Solution
Connect the desired outcome to a solution hypothesis, learning experiments, and value validation.
Editable, fillable, and print versions
06Outcome-Led Story Map
Connect the desired outcome to customer activities, product decisions, and smaller slices of value.
A reusable product template you can use outside MiroDuring the live course, you’ll use Miro to practice the full OPOS process—from understanding customer needs and defining outcomes to choosing an opportunity, setting product direction, shaping a solution, and mapping and slicing the work. After class, you’ll keep the companion guide, six product templates, and focused AI prompts.
Go further after class
Upskill yourself—and your AI system.
The $795 Course + Templates includes live learning, six product templates, the OPOS™ companion guide, and focused AI prompts. Optional Fovea upgrades add a connected AI system or direct instructor support for applying the work.
The AI Product System is a reusable set of files that gives Codex or Claude Code the OPOS™ process, reusable AI skills, instructions, standards, and working templates. Instead of a blank chat or isolated prompts, you work with an AI guide that carries approved research and decisions through each step of the product process.
Best for people who want help applying the method consistently after class.
See the complete package and value
The complete live Course
- 16 hours of participatory learning, hands-on practice, and feedback from a Certified Scrum Trainer®.
- Practice the full OPOS™ journey in Miro so the ideas become decisions and product work you can use.
- Keep the OPOS™ companion guide, six downloadable product templates, and focused AI prompts after class.
- After you successfully complete the required live attendance and participation, Scrum Alliance issues the CSPO® certification and two-year membership.
AI Product System · valued at $695
- Know what to do next. Your AI guides you step by step from understanding customer needs to setting priorities, shaping product direction, choosing solutions, and building story maps.
- Strengthen your work as you go. AI checks help you spot missing evidence, question assumptions, and improve the work before you move forward.
- Turn your work into something others can use. The system drafts the included product-decision templates and spreadsheet working versions from answers you review and approve. You check and refine each draft before it becomes a clear material you can share with your team and use in stakeholder conversations.
- Save time and reduce inconsistencies. Approved information carries forward through the same project workspace, reducing repeated copying, conflicting information, and avoidable rework.
The Course + Templates teaches you how to make better product decisions. The AI Product System helps your compatible AI tool guide the process, review your thinking, and draft the working templates and spreadsheets after class.
Requires: a compatible file-based AI tool such as Codex or Claude Code. The tool or subscription is not included.
Choose Course + AI Product System on FoveaBest for people who want expert guidance as they develop or improve a real product or service. Get direct support and guidance from the instructor as you apply the course to a real product decision, opportunity, or product challenge.
See everything in Course + AI Product System + Instructor Coaching
Everything in Tier 2
- The complete live Course, CSPO® certification, Scrum Alliance membership, companion guide, templates, and focused AI prompts.
- The AI Product System—valued at $695—to guide the work, check it for gaps, and complete templates and spreadsheets you can share with your team and stakeholders.
Applied coaching · valued at $600
- Get two hours of instructor guidance. Work on your real product or service challenge.
- Pressure-test your thinking. Examine the evidence, assumptions, and tradeoffs behind a product decision, opportunity, product direction, solution, or story map.
- Apply the AI Product System to your context. Get guidance using the system to organize your work and make its support more useful for your situation.
- Leave with a stronger next move. Improve practical materials, clarify your reasoning, and identify what to do next.
AI tool requirement: Tier 3 includes the self-installed AI Product System and requires a compatible file-based tool such as Codex or Claude Code. The tool or subscription is not included.
Choose Course + AI Product System + Instructor Coaching on FoveaPrefer to compare the packages in more detail or choose another date? View all course options on Fovea.
Practical details
Know what to expect before class.
Short teaching segments alternate with individual thinking, group discussion, hands-on practice, and feedback.
Is there an exam?
No. To earn the CSPO certification, you must attend the required live learning time with a Certified Scrum Trainer®.
What technology do I need?
You need a computer with reliable internet access and the ability to use Zoom and Miro. If your organization blocks Miro, request access before class or plan to use a personal computer.
What if I need to reschedule?
You may move to another available class at no charge. Contact Fovea before your scheduled class for help rescheduling.
Do you offer private CSPO® classes?
Yes. Fovea offers private CSPO classes for organizations and groups. Contact us to discuss your goals, group size, and scheduling.
Continue on Scrum Alliance
Ready to join this class?
Use the Register button above. Looking for another date? See More courses by John below the reviews.
For organizations and groups
Bring a private CSPO® class to your organization.
Contact Fovea to discuss your goals, group size, and scheduling.
