None at all. The course is designed for everyone - whether you are completely new to Agile and Scrum or formalising experience you already have. We start from the fundamentals and build from there. All you need is a willingness to engage and take part in the hands-on activities.

The exam is 50 multiple-choice questions and you need 37 correct (74%) to pass. Your fee is included and you can sit it immediately after class. We run mock questions throughout both days so the real exam feels familiar. Our learners do not just scrape through - they average 95% on the exam and achieve a 99% first-time pass rate. One free Scrum Alliance reattempt is included if needed.

Three things stand out. First, we integrate AI tools directly into the course - practical techniques other CSM graduates simply will not have. Second, every booking includes a free 30-minute one-on-one with your trainer after the course - no other CSM provider includes this as standard. Third, your trainer coaches real teams every week, so everything you learn is grounded in current field experience.

No pre-reading or prior certification is needed. Come with an open mind, a willingness to collaborate with fellow learners, and - if you have one - a real challenge from your current work. We will help you apply what you learn directly to your context.

Yes, fully online. You will need the latest Zoom desktop application (not the web or mobile version) and a browser for Mural. You will also need a stable internet connection, a working microphone, and a webcam. Cameras must stay on during the course.

We keep class sizes deliberately small so every participant gets meaningful interaction with their trainer. This is a hands-on course with breakout activities and open discussion - not a passive webinar. It is one of the key differences between us and larger global providers.

No. The interactive nature of the course - breakout rooms, live exercises, open discussion - does not translate to video. The Scrum Alliance also requires full attendance across both days for certification. If your schedule changes, you can transfer to a future class at no extra cost.

Yes - use promo code SA25 at checkout on AgileAffinity.com to save £25 off the listed price. This is a special discount available to learners arriving via the Scrum Alliance website.

We offer a full refund within 7 days of purchase, provided you have not yet completed the exam. If your schedule changes after that, you can transfer to a future class at no extra cost - just let us know at least 5 working days before the start date. Contact us at [email protected].

Yes. Select “Pay by Bank Transfer” at checkout on AgileAffinity.com and an invoice is generated automatically. Payment must be received before joining instructions are sent. For larger corporate bookings, contact us at [email protected].

All participants receive free access to our ‘Coaching Conversations for Agile Professionals’ Udemy course (normally £34.99). It deepens your coaching skills and helps you have more effective conversations with your team from week one. Access details are sent with your joining instructions.

We are happy to help. Email us at [email protected] and we will get back to you quickly.