Penélope Mendoza
My credentials
Certified Scrum Product Owner®
About
Title: Business Analyst
Dynamic professional with 30+ years of experience on IT industry: IT recruiting & employee assistance agent, process definition, process documentation and process mapping, scrum/agile business analyst; project manager leading improvements, implementations & transformation initiatives; claims/incidents account manager and team lead in multicultural environments.
Excellent on teamwork, problem resolution, analytical thinking, customer service oriented, initiative. Planning and administrative abilities well developed mainly for international companies of IT and manufacturing companies, leading teams 10+ people.