I have a strong passion about high quality, customer satisfaction and positive experiences with software.
I am a 25 year seasoned leader in Quality Assurance, Software load and performance testing, and Engineering management. I have managed a wide range of software products to full release, SaaS, Enterprise, consumer, CD/digital download/Cloud systems utizing Agile processes.
Some key points of what I have done:
Develop performance automation harness to test Webmail response times & helped reduce page load time by 60%.
Organized & consolidated 5000 email test cases into outlined layered format using Test Link, improving coverage by 40% & decreasing time to execute from 6 hours to 1 hour for release testing.
Improved analysis time of Automation runs containing 1300 scripts by 60% and increased reliability of results to 99.2% of multiple runs. We utilzed a mini scrum to bring this about with weekly goals.
Developed and provided technical insight for strategic customer logistics and statistics about their cloud environment. Helped drive focused solutions to improve the customers' quality and satisfaction of the system