o Over 10 Years in IT
o MCSE, ITIL Foundation, Scrum Master Certified.
o QA and Testing in a Product based environment.
o Scrum methodology and Scrum Management
o Understanding of web solution design and implementation
o Insightful knowledge in server management.
o Database Administration (SQL Server, Oracle)
[#] BMC Software [Aug' 2004 - Dec' 2008]
Role :Sr. SQA Engineer
* Creating and reviewing test plans for technical completeness.
* Identifying training requirements and providing appropriate training
* Identification and execution of overall testing strategies
* 508 Testing of the product.
* Internationalization (I18N) and Localization (L10N) testing of the product.
* Manage the Defect Triage process.
* Preparing test environments for any given project as defined in the Software Quality Plan
* Responsible to work with the QA Architect to ensure the technical understanding of new features outlined in the PRD
* Automating test cases (with in house c# framework)
* Knowledge on the following BMC Products
o BMC Service Desk Express (previously known as Magic Service Desk)
o BMC Remedy Action Request System (7.1/ 7.5)
[#] India Properties Com Pvt. Ltd [Jun' 2000 - Jul' 2004]
Role: Database Administrator
* Administration of MS SQL Server 7.0/2000.
* Monitoring Backups of the Database
* Troubleshooting, performance tuning, disaster recovery
* Remote Administration of databases through Terminal Client Services.
* Applying patches and service packs
* Also have additional responsibility of Backup to Webmaster
* Authored the SQL Server database security procedure and guideline documents.
* Developed and documented DBA best practices, development database standards.
* Supervised the development of Timesheet Application for Tech Dept.
* Part of QA Team, responsible for making test scripts, test plan etc.
[#] Wintech Computers[Mar' 1999 - Mar' 2000]
Role: Technical Coordinator
* Looked after the complete setup of the Center for H/w S/w.
* Managing the Technical Team to cater to S/w courses in MCSE, & Web Designing.
* Visit other Wintech Centers for Networking and Training of the Technical Teams.
* Took care of Corporate Marketing for Training and IT - Solutions.
* Training of Faculty
* Guided students to acquire MSCE, MCP Certifications
[#] NIIT [Feb' 1998 - Nov ' 1998]
* Co-ordination of Software Courses - SYBASE, WINNT, WIN95, MSOffice 95, C++, Internet, UNIX, LAN.
* Hardware & Software Maintenance for the same.
* Student Counseling
* Weekly / Monthly Reports related to Student Data.
* Acquired Skills to take corporate lectures.
* Successfully took lectures for IRENE, and Senior Income Tax Officials
-Certified Scrum Master
Bachelor of Science (Honours) from Guwahati University, Guwahati(Assam) in 1995