Srinivasan Samivelu

SRINIVASAN SAMIVELU :--- Over 15 years of experience in complete life cycle development of projects in Telecom & Internet; well versed with Solution Architecture, Service Delivery Management, Customer Support and Technical Support. Few highlights of my experience : • Astute professional with adept in delivering personalized services by offering best product combination and updating them promotional schemes & latest products • Deft in coordinating project activities viz. scoping, estimation, tracking, change management, service desk management & post implementation support. • Instrumental in assessing IT requirements of the organisation in terms of software, hardware and other peripherals / products, and handling procurement of the same. • Known for the enthusiasm, persistence, follow-through and fostering collaborative relationship to resolve concerns and generate revenue. I am now looking to take up roles with complete accountability. I understand that working for organization requires a candidate who is team oriented and is able to deal with people in various departments and I am confident that the skills I hold will help me to perform in efficient and effective manner. My goal is to transit my enthusiasm, creativity and experience into a position, where I continue to provide the strategic and tactical leadership critical to retaining valued customers of an organization. I always look forward for an opportunity to speak with group to share my ideas.