Sharif Naqib

Experienced Marketing and Technology leader with a track record in managing global teams, websites, marketing operations, and call center technology. I deliver value to organizations by increasing workforce productivity as well as growing revenue while delivering exceptional customer service.

I motivate team members by building an inclusive work environment and empower individuals to lead. I embrace change head on to deliver a positive impact to the business, employees, and customers.

Areas of focus:

• Digital Marketing
• Website Architecture, Design & UX/UI Development
• eCommerce
• Inbound & Content Marketing   
• Marketing Automation
• Account Based Marketing (ABM)
• Project Management
• Business Analysis (BA) & Business Systems Analysis (BSA) 
• Agile & waterfall Systems Development Life Cycle (SDLC) 
• Quality Assurance Testing
• Analytics
• Capacity Planning & Employee Development
• Contact Center Management & Technology

Technologies: 

• Marketing & Website Technologies: Demandbase, Eloqua, Google Tag Manager, Google Analytics, Adobe Analytics, Adobe Creative Suite, Visual Website Optimizer, Frontify, iPerceptions, Google Adwords, Welocalize, Office365, Smartsheets, Cleverbridge, Cybersource, Webex, SFDC, Siebel, Ooyala, Brightcove, Brighttalk, Sitecore CMS, Drupal CMS, Wordpress CMS, Microsoft TFS, Jira, Telligent, Jive, AWS, Akamai, YouTube, Facebook, Linkedin, Twitter, MOZ, Buzzumo, SEOClarity, Saucelabs, AlertSite, Unbounced, Snapengage, Ensighten, Tableau, Google Data Studio, Skytap, Cloudshare.
• Contact Center Technologies: Avaya, Aspect, Siemens, Nice IEX, Verint WFM, Intervoice IVR, Cisco ICM, Seibel, Symon, Witness, Mosaix Dialer, Live Person Web Chat, Crystal Reports, Seagate Reports.