Shazelle Isaacs-Burke

Shazelle Isaacs-Burke is a versatile individual boasting extensive experience across various development environments. She thrives on meeting deadlines and achieving tangible results, driven by a strong desire to learn and contribute to team success. With over a decade of Customer Service expertise, her professional journey commenced as a Secretary in a medical practice. Transitioning after two years, she pursued a Bachelor's degree in Computer Science and Management.

Fuelled by a passion for problem-solving and coding, Shazelle transitioned into the role of Web Developer. Here, she honed skills in version control, behavioural and unit testing, and web application development, and delved into a range of tools and techniques such as AWS, CSS3, Git, Gherkin, HTML5, Python, JavaScript, Zapier, Jira, Selenium, and Scrum. Notable among her projects is her collaboration on a Telegram bot incentivizing user engagement with Dogecoin rewards, which gained increased value with the surge in Dogecoin prices.

Seeking further exploration within the tech realm, Shazelle embraced a position as a Technical Support Officer at her country's electricity company. Here, she amplified her customer service aptitude and refined her analytical skills. Exposure to IBM Cognos Analytics software sparked her interest in Data Analytics. Presently, as a Technical Support Specialist, Shazelle actively pursues knowledge to propel her career in consultancy.