Ramona Skowronek
Munich
About
Professional Experience
- Since 2016 IBM Deutschland GmbH, Strategy Consultant Interactive Experience (iX)
- 2015 Storm Reply GmbH, Business Consultant, Amazon Web Services
- 2012 PricewaterhouseCoopers AG WPG, Student assistant focus on customer relationship management
Education
- To 2015 M.Sc. in International Business Administration and International Economics
- European University Viadrina (DE)
- Stellenbosch University Business School (ZA)
- To 2012 B.Sc. in International Business Administration
- European University Viadrina (DE)
- University of Vaasa (FIN)
- Ural State University (RU)
Consultancy & Project Management
- Business Analyst as proxy to product owner in an agile mobile development project in after-sales for a leading German manufacturer of home appliances
- Product Owner in an agile software development project in after-sales responsible for functional, technical and UI delivery for a leading German automotive company
- Strategy consultancy for digitization of garage processes esp. mobile for a leading German automotive company
- Business case modelling for a cloud based DEV-environment of internal CRM system and operations related to cost efficiency for a leading German automotive company
Skills and Experience
- Agile project management with major experience as Product Owner
- Training to become Certified Scrum Master (Scrum Alliance)
- Comprehensive knowledge in the industry sector esp. in after-sales processes
- Mobile Development
- Interface design (OneAPI)
- IBM Design Thinking
- Cognitive consulting with focus on Watson Conversation