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Robert Oliver


Agile Coach, Agile Learning Labs

Location: San Francisco, CA, USA


Certified ScrumMaster
Certified Scrum Product Owner


Groups I belong to


Scrum San Francisco


Rob Oliver is an Agile Coach endeavoring to make the world of software development a better place for teams and leaders alike. Rob has had a long-time interest in leadership and team effectiveness, starting with research at Purdue University's Krannert Graduate School of Management and then management development for Intel University. In 2009 he had a life-altering experience taking a Certified Scrum Master workshop taught by Jeff McKenna and Chris Sims and became an ardent agile evangelist. He has been continuously improving software delivery at companies ranging from small companies to large organizations including AT&T, Google, Hewlett-Packard, and Wells Fargo. 

Work experience

Agile Learning Labs, at Google, Nest Labs, Scrum Master
November 2016 - April 2017, Palo Alto, CA, US
• Coached and evangelized Agile values and principles with individuals and teams, starting within first six months of organization’s transformation rollout. • Guided three IoT backend system software development teams on Agile practices and methodologies, allowing transparency, inspection, and adaptation, and sharing metrics to identify and implement improvements. • Facilitated all team ceremonies, act to remove blockers, and otherwise support teams to ensure quality releases. • Coordinated with fellow Scrum Masters / Coaches to build proficiency and community of practice across teams. • Trained new Product Owner to jump-start her initial Scrum practice and advance resulting benefits.

Snapfish, Scrum Master
August 2013 - September 2016, San Francisco, CA, US
• Facilitated and coached U.S. and offshore Scrum teams developing retail partner B2C photo web sites. • Actively participated in cross-organization Scrum of Scrums and program management. • Coached across organization's teams to continuously improve and experiment with Agile and Lean frameworks.

Black Rock City, LLC / Burning Man, Manager, Information Services
October 2002 - December 2015, San Francisco, CA, US
• Managed 130+ person department providing information-related services: year-round, web application-based as well as event-specific, person-to-person assistance. • Participated in cross-organizational planning and decision-making.

Black Rock City LLC / Burning Man, Scrum Master
January 2010 - March 2012, San Francisco, CA, US
• Lead and coached geographically dispersed teams’ application software development (on Linux, Apache MySQL, Python, Django / LAMP stack) using agile methodologies. • Project managed on-time, on-budget initial implementation and annual updates of “Directory” web application offering interactive event-related information as well as user messaging for 44k user sessions over seven days. • Managed on-time, on-budget implementation of web applications including Burning Man Events and Rideshare. • Lead Burning Man API development and data set web site implementation. • Managed open sourcing of internal applications, including legal research and Apache-based licensing, as well as setup and maintenance of site for sharing software.


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